ClickUp is on a mission to make the world more productive. We're saving thousands of individuals one day a week with the fastest-growing productivity app of 2020. We're the breakout momentum leader in every G2 category we're in and ready to take off! Our app is the first of its kind that works for everyone from families to Fortune 500 companies.

ClickUp is looking for a highly motivated Global Enablement Manager who has owned L&D end to end in their previous companies with a passion for designing and delivering highly-impactful L&D programs. We are looking for a highly organized, self-motivated person who can think strategically and lead as well as execute with fine precision.

The Role:

• Create and deploy programs to enable cross-functional internal teams as well as partners and customers on the ClickUp product, as well as each audience's specific needs.
• The Global Enablement Manager will ensure collaboration across teams on reusable assets and create a consistent and standard onboarding & certification process.
• You'll partner with key business stakeholders to understand their priorities and design learning and development programs that support those objectives.
• Partner with organizational leaders to measure the success of enablement programs.
• Build enablement teams that can cater to the needs of each type of audience, sales, partners, customer success, customers, etc.
• Partner with Sales, Customer, and Partner Enablement Managers to design and develop innovative onboarding training programs for internal teams and customer teams
• Partner cross-functionally to determine and build onboarding objectives, success metrics, and milestones 
• Ensure programs are scalable and accessible for all revenue teams, in alignment with the broader enablement program for customer-facing teams at ClickUp
• Clearly define roles and responsibilities between enablement, management, and mentors; outlining accountability Leverage LMS (Skilljar) to build distributed cross-segment onboarding training
• Capture feedback on Onboarding programs to identify and address process improvement opportunities over time
• Partner with Revenue Operations to set up repeatable dashboards for constant visibility into leading and lagging indicators to inform iterations
• Prepare Sales, Customer, and Partner Enablement Managers for their Quarterly Business Reviews with data on-ramp by role, segment, and cohort start date; identifying program strengths and opportunities
• Partner with Recruiting team and Revenue Onboarding manager to streamline and standardize new hire start process
• Build and support pre-boarding and onboarding comms to provide a clear overview and expectations of the Onboarding program to drive new hire engagement

Qualifications:

• Experience leading global enablement programs at a software company.
• Working with global remote teams to build programs from scratch including customer-facing university-type platforms & certification programs.
• 10+ yrs experience in leading enablement teams (both internal employees as well as external enablement programs)
• A background in education content creation, designing education programs at scale, for a global audience.
• Experience building solutions in LMS, Community, and content creation SaaS platforms.
• Accountable for key financials of the Enablement Team, driving P&L success of paid-for-training programs.
• Passion for optimizing revenue teams, empowering others, and demonstrating impact to the organization 
• Metrics focused, with an advanced strategy for measuring the impact of enablement programs