Global Capability Manager, Network & Cybersecurity Services at Rockwell Automation (Milwaukee, WI)

| Milwaukee, WI
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Job Description


Rockwell Automation is the largest company in the world dedicated to industrial automation and information. Here, we connect the imaginations of people with the potential of technology to make the world more intelligent, more connected and more productive. From improving the production of medicines that boost human health to reducing waste in an oil and gas plant, the work we do changes how we live.

We truly believe we are doing things never before possible. And we need the brightest minds to help make that happen - the makers, the forward thinkers, the problem solvers. That's where you come in.

Rockwell Automation's Global Lifecycle Services Business is seeking a team oriented, growth minded, experienced leader with outstanding communication skills to join our Global Services Portfolio team. The Global Capability Manager for Network & Cybersecurity Services will be responsible for driving the global business strategy, top line performance and global profitability for the Cybersecurity & Network Services offering. This is one of our companies fastest growing and most strategic businesses.

What you will do
  • Responsible for the global profitable revenue growth of the Cybersecurity and Network Services offering.
  • 6-10 direct reports including Product Managers and Product Specialists across a range of experience and skillset.
  • Lead the remotely distributed Cybersecurity and Network Services product management team to set the strategic vision and strategy for new offer development and existing offer improvement using market data, voice of customer, competitive assessments, and feedback from internal stakeholders such as Sales, Delivery and Customer Success.
  • Development and communication of a simple, clear, and consistent Cybersecurity and Network Services roadmap.
  • Partner with global peer Project Management Office leaders, Service Capability Managers, Development leaders and Functional leaders to execute a disciplined service development and release process.
  • Collaborate with Global Sales and Marketing partners to create consistent launch material, generate clear marketing and sales collateral, and support customer opportunities and engagements as needed.
  • Collaborate with regional delivery leaders to understand and resolve operational challenges that may hinder portfolio and delivery excellence.
  • Lead product management team to facilitate relationships and partnership details with global partners.
  • Develop a strong product management team with well-defined business goals, training and personnel growth objectives and robust succession plans.
  • Foster a product management team culture of employee empowerment, accountability, personnel growth, diversity and retaining and attracting top talent.
  • Support key M&A activities.
  • Adherence to planned costs, requirements, and schedule for service releases.
  • Departmental financial and budget management.

Skills you have
  • Team oriented and collaborative
  • Excellent communication, presentation, and influencing capabilities and an ability to work within a geographically dispersed team to achieve key performance indicators.
  • Portrays a sense of focus, leadership, and urgency during challenging scenarios.
  • Comfortable and competent dealing with senior leadership meetings and correspondence.
  • Leads with a sense of accountability and ownership.
  • Able to lead the team to meet demanding deadlines while adapting to changing business priorities.
  • Creates focus and priority for direct reports through delegation and empowerment
  • Partners across the corporate matrix to gain alignment and drive accountability in a collaborative manner.
  • Ability to understand the complexities and details of each service offering and simplify the customer messaging.
  • Works to seamlessly integrate external partner solutions to strengthen our customer value proposition.
  • Continuously analyzes the dynamic Cybersecurity and Networking market to adjust business strategy and execution plans.
  • Strong people and organization leadership and support for direct reports.
  • Ensure consistency with other Capability Managers and peer functional leaders
  • Prioritize spending & investment based on revenue and profitability results.
  • Travels between 10-30% periodically based on customer and business needs.
  • Works across global regions dealing with time zone and cultural complexities.

Key Performance Metrics
  • Global Cybersecurity and Network Services profit and loss metrics.
  • New Service Introduction metrics such as on-time launch, revenue, margin, delivery readiness, customer success renewal readiness.
  • Adherence to department budget.
  • Organizational development metrics such as succession planning, personnel development and training, and mentorship.
  • Execution of product lifecycle management including product launches, continuous improvement, and end of life planning.

Basic Qualifications
  • Bachelor's Degree in Engineering / IT/ Business / Marketing
  • Ability to travel Domestically & Internationally (Up to 30% as needed)
  • Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Preferred Qualifications
  • Minimum of 8 years business and people management experience, preferably in the industrial automation, cybersecurity and/or networking domains.
  • Knowledge and understanding of a services orientated business including go to market models, business drives and operational requirements.
  • Strong product management acumen and experience within the entire product lifecycle from business case development, to launch execution, to obsolescence.
  • Experienced at delivering results through cross-functional partnerships in a matrixed organization.
  • Empowers team members to make critical decisions and holds them accountable to meet business objectives.
  • Competent performing within a global, geographically distributed team and environment.

*For the right candidate, this position could be worked remotely from any location in the US or Canada

**This position is part of a job family. Experience will be the determining factor for position level and compensation.




We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.
More Information on Rockwell Automation
Rockwell Automation operates in the Hardware industry. The company is located in Milwaukee, WI, Cleveland, OH, Chelmsford, MA and Bellevue, WA. Rockwell Automation was founded in 1903. It has 22000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 101 open jobs at Rockwell Automation, click here.
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