JPMorgan Chase
Houston, TX

GICB Head of Transformation - Agility Lead (Executive Director) (Houston, TX)

| Houston, TX
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Job Description Agility Lead - Global Investment Banking & Corporate Banking Technology Transformation & Agility [ED]
The opportunity & business purpose
We are a large and globally distributed team of technologists, with varying levels of Agile adoption and best practice. We believe we can deliver greater business value at faster speed and be an even better team to work in by accelerating our adoption of agility practices and fully implementing our Product Operating Model. We are here to help the #1 Investment Banking franchise continue to grow market share and capitalize on the opportunities Digital tech offers.
We will offer you the opportunity to:
  • Work across product owners and tech teams primarily, plus business partners to create an end-to-end flow of value
  • Drive an optimised environment for teams, removing impediments to accomplish goals
  • Coordinate with central tech and services providers within and outside the LOB to ensure that team impediments are effectively remediated.
  • Develop new or leverage existing progress updates to create transparency into team progression and escalated impediments.
  • Promote a continuous improvement mindset at all levels.
  • Coach and support teams to deliver outstanding outcomes
  • Coach and support teams to embrace agility as a practice & mindset which results in quality product delivery and continuous improvement
  • Coach the coaches. As we hire agility leads aligned to teams, create a virtual network and support system to collectively accelerate the transformation
  • Create an environment that fosters retention, mobility, and recruitment activities
  • Coach business partners to adopt enterprise agility mind-sets and practices
  • Energize the team to drive the agility mindset & outcomes with an effective communication strategy recognizing successes and providing learning at scale
  • Be a co-owner as part of the leadership team of a growing tech organisation supporting a #1 world leading Investment Banking franchise.

Your career experience:
You will bring high levels of energy, be a great communicator and super focused on delivering value/results. Able to motivate and inspire a large, globally distributed, diverse team with creativity to overcome barriers (e.g. lack of co-location) and work within the broader corporate framework.
Ideally you will bring the following experience and skills:
  • 10+ years of experience as an Agile Coach within a large-scale enterprise environment
  • 10+ years of experience in organizational design and transformation within a large-scale enterprise environment
  • Highly skilled facilitation and training capabilities to handle small ( 40 people) workshops and/or trainings
  • Demonstrated ability as an Agile Coach and influencer of existing and newly formed teams via:
    • Application of Scrum/Agile principles
    • Ability to flex approach based on the needs of the team/organization
    • Understand team dynamics and organizational boundaries / constraints
  • Experience scaling large enterprise agile teams
  • Collaboration with other coaches on cohesive messaging and outcome-based coaching plans
  • Ability to help product owners create OKRs as well as organize roadmaps with their teams
  • Ability to use facilitation skills to help unlock self-organization, autonomy and creativity
  • Ability to lead Design Thinking / Strategy Sessions
  • Relative Estimation and Planning skills to help the Team to ensure they have a healthy backlog
  • Working knowledge of collaboration tools such as JIRA, Confluence, Share Point, Virtual Boards

Exhibit a deep passion for continuous learning and provide knowledge gained throughout the entire organization, beyond the team and line of business, facilitate classes, workshops, and Agile sharing events (e.g. Community of Practice, Coaching Clinics, Agile Training)
Business Overview
J.P. Morgan's Corporate & Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Banking Technology supports technology for 3 parts of the Banking business under CIB (Corporate & Investment Bank), namely GIB (Global Investment Banking), GCB (Global Corporate Banking) & Payments (Treasury Services Sales).
GIB works with a broad range of issuer clients, including corporations, institutions and governments, and provides comprehensive strategic advice, capital raising and risk management expertise. GCB manages the firm's relationships with large corporations, financial institutions and public sector organizations globally to help our clients meet their objectives and challenges in financing, risk management, working capital, cash management and investments. Treasury Services delivers cash management, trade, liquidity, commercial card and escrow services that resolve the working capital and efficiency challenges treasury professionals face today.
Agility Leads at JPMorgan:
An Agility Lead is the coach, protector and facilitator who helps Product Teams and Product Owners to remove any impediments that may hinder the team from reaching its goals and fosters a culture of continuous improvement. The Agility Lead helps by providing effective collaboration, facilitation, leadership and coaching skills. They protect the team from churn,help to drive velocity improvements and lower overall defect density whilst still promoting more frequent deployments.Our Agile Coaches are open, approachable, collaborative and enjoy working with passionate people.
  • Develop the ability within the team to make better decisions faster
  • Foster Team adoption of shared accountability and ownership of problems end to end.
  • Facilitate the team to focus on self-organisation and self-management
  • Facilitate the team to focus on smaller achievable goals and reflect on successes and challenges in order to embrace opportunities for continuous improvement
  • Provide opportunities for cross skills training and growth

Our culture of diversity, intellectual curiosity, and problem solving is essential to our success. We bring people together with a wide variety of backgrounds, experiences and perspectives. We support teamwork, thinking big and taking risks in a blame-free environment.
Apply now and put yourself in the running for this exciting opportunity
About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world's important corporations, governments and institutions. You'll develop solutions that help the bank provide strategic advice, raise capital, manage risk, and extend liquidity in markets spanning over 100 countries around the world.
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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • AWSLanguages
    • CloudFoundryLanguages
    • AzureLanguages
    • KubernetesLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • AccessDatabases
    • CassandraDatabases
    • DB2Databases
    • MariaDBDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • DynatraceDatabases
    • Splunk Databases
    • PromtheusDatabases
    • GrafanaDatabases
    • ConfluenceManagement
    • JIRAManagement

What are JPMorgan Chase Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program

An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

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