Overview
Full-Time Customer Service Representatives -
Remote position potential in the Summerlin area - $2,000 Special Bonus Opportunity
Are you looking for competitive pay in a fast-paced environment along with the opportunity to grow with a great company?
As a Customer Service Representative with PennyMac, you will have the opportunity to be part of one of the fastest growing diverse teams with excellent company culture. As a top direct mortgage lender in the US with more than 2 million homeowners we service, we will provide you with incredible career and development opportunities.
We are looking for great people who are passionate, eager to learn, and will strive to create the best customer experience possible.

• The $2,000 special bonus program is paid to new hires in two installments at 90-days and 6 months of employment, subject to satisfactory job performance.

At PennyMac, the customer experience is our top priority, and we're looking for great people who:

• Have relationship building skills and are devoted to providing excellent customer service
• Have experience in retail, healthcare, hospitality or other public customer facing roles

This is a full-time hourly position with starting pay at $20/hour with a monthly bonus plan that offers the potential to earn up to an extra $400-$500 or more per month based on achievement of objectives. Top performers typically earn well in excess of $1,000 per month!
The following qualifications will get you noticed!

• Ability to confidently communicate valuable money saving information on additional mortgage and other products to qualified customers
• Bi-lingual Spanish is a plus, additional per call compensation may apply
• Strong verbal communication skills
• Ambitious, self-motivated personality with a strong work ethic
• Sense of self confidence and strong self-assuredness to succeed
• Personal computer skills, good organizational and follow-through skills with emphasis on resolution of customer inquiries
• Caring and compassionate personality with ability to engage successfully with customers
• Must be a team player with strong attention to detail
• Ability to deliver timely and accurate information in a fast-paced environmen
• A problem solver with sound judgment
• Ability to make decisions independently, sometimes out of the box, when a set policy and/or procedure doesn't solve the problem
  

#SVCS
Ideal Candidate will have the following:
#INDCSRNV\"Bilingual Spanish is a Plus\"
#SVCS
#CB
Years of Experience:
0Education:
High School Diploma/GED