Our Mission:
Large marketplaces like Amazon have trained us to expect products delivered to our doorsteps within 1-2 days at no extra cost. As a result, millions of sellers on other marketplaces are falling behind, unable to cost-effectively deliver products to their customers. Our mission is to transform the $8-12T fragmented and outdated logistics industry and build an intelligent, asset-lite network that enables any online seller to offer fast affordable fulfillment.
Our Team:
How we arrived at Deliverr is different - we are violinists, economists, ex-consultants, journalists, and more. What unites us together is the Deliverr factor: a bias for action, curiosity, and entrepreneurial ownership. We're looking for intelligent, driven, and passionate people to help make our vision a reality. We're based in the heart of San Francisco and building teams around the globe - backed by leading Silicon Valley venture capital firms. If you are excited about joining a people-first company that is driven to power the future of online retail, - we're looking for you. Are you ready?
As a Carrier Operations Manager (Freight), you'll be one of the founding members of our Freight transportation team. The Freight opportunity is a multi-billion dollar opportunity per year. Deliverr's unique approach to Freight in the United States focuses on the fastest speed to market, flexible capacity, and improved pricing for our merchants. You will be responsible for building relationships with trucking companies to move freight on behalf of our customers. You will be responsible for maintaining stand-up freight brokerage best practices to source, on-board, and manage carrier relationships and freight movements. You will work closely with our operations team and client service team to understand the needs of each customer to find carrier partners that fit into our customer strategy.
What You'll Do:

• Manage multiple customer shipments simultaneously
• Act as the primary point of contact for all aspects of pick up/delivery with shipper, consignee, and carrier
• Establish relationships and secure contracts with new carrier partners while building and maintaining a healthy pipeline to meet or exceed targets
• Develop and analyze trends, preferences, and other data points to make data-driven decisions while partnering with carrier partners & internal stakeholders to develop dynamic solutions to simplify and enhance the customer experience
• Optimize internal operating processes to improve transit efficiency as well as align costs to current market conditions
• Own critical initiative programs that support Deliverr's strategic direction with the ability to manage multiple complex projects simultaneously
• Work with Operational stakeholders to drive execution on the plans and deep-dive opportunities for improvement

What We're Looking For:

• 4-7 years of professional experience in Transportation, Logistics, Carrier Management, or Supply Chain leading transportation and logistics in a multi-site warehouse, distribution, or e-commerce environment
• At least 2-5 years of operational experience in a freight brokerage business
• Demonstrated experience in developing the carrier base, leading complex negotiations, validating carrier safety and compliance, dispatching shipments, and providing shipment tracking services to customers
• Knowledge of major traffic lanes and competitive carrier rates
• Proven track record of developing carrier relationships resulting in the consistent quarter over quarter growth
• Ability to work independently in a high-pressure environment with all levels of leadership and exercise sound judgment where clear guidelines may not exist
• Strong computer literacy skills, including pivot tables, macros, data links, etc. with Google Sheets/Excel
• Ability to travel for your programs or to work with our Vendor partners 25% of the time or as required
• Bachelor's Degree preferred, or equivalent combination of education and work experience in Supply Chain Management or Business Management.

Bonus Points For:

• Experience working with SQL, creating and running reports
• Possess an understanding of current market conditions for Drayage, FTL, & LTL
• Experience with Shipwell, MercuryGate, or SAP

Deliverr is featured in LinkedIn's 2020 Top Startups List!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or any other legally protected status. Deliverr is committed to providing reasonable accommodations for candidates with disabilities through the hiring process.
Comprehensive benefits for hard working teams.
You'll have a tough challenge to tackle, so we make sure you're covered!
Vacations
Catered Meals
Healthcare
401k Plan
Commuter Benefits
Gym Benefits