Financial Services Consulting Operations Leader at Crowe (Dallas, TX)

| Dallas-Fort Worth, TX
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Your Journey at Crowe Starts Here:

At Crowe, you have the opportunity to deliver innovative solutions to today's complex business issues. Crowe's accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a "Best Place to Work." We are 75 years strong and still growing. Come grow with us!

Job Description:

The Business

Crowe's financial services consulting team delivers deeply specialized, high-value offerings to financial institutions, fintech companies, and insurance organizations across the globe. Our unique solutions enable financial services organizations to grow safely, to perform optimally, and to manage risk effectively. Our team of innovative consultants, fintech specialists, and business-building entrepreneurs manage a long pipeline of advanced technologies and offerings that address our mission: make the world more honest, transparent, safe, and secure by helping financial services companies transform how they govern themselves, how they manage their risks, and how they comply with standards and regulations.

What You'll Do

The FS Consulting Operations Leader will plan, direct, coordinate and oversee the operations activities of the Financial Services Consulting Delivery Unit (DU). This person will report to the Managing Executive for Financial Services Consulting and work with the practice leaders of each Sub-delivery Unit (SDU). This person will collaborate across the practice to ensure development of people, efficient management of operations and compliance with internal policies to meet current and future objectives of the practice.

In this role you will:
  • Maintain ownership for key activities within the Financial Services Consulting DU, including:
    • Communications. Coordinating with leaders across the practice to maintain and execute a comprehensive communications plan.
    • Change Management. Supporting key initiatives within the DU by identifying change management needs and acting as a change champion. Assisting with communications and other necessary activities related to Consulting or firmwide process and system changes.
    • People Engagement. Assessing feedback received from our internal people engagement survey and working with our practice leaders to develop and report on action plans.
    • Resource Optimization. Partnering with the resource management process that supports the Financial Services Consulting practice.
  • Serve as a liaison between various firmwide functions and leaders (e.g., Talent Acquisition, Talent Development) and Consulting functions (e.g., Finance and Risk Management) and Financial Services Consulting. This will include steering activities and driving results across the DU and SDUs:
  • Talent Acquisition. Coordinating the campus and experienced hire processes between the firmwide teams and practice leaders. This also includes collaborating with the Contingent Workforce firmwide team as needed to supplement our team.
  • Talent Development. Assisting with the development and execution of the overall learning and upskilling strategy for the Financial Services Consulting practice.
  • Financial Management. Preparing and monitoring the DU revenue budget, including associated cost and expenses. Developing monthly forecasts, while working with the practice leaders to analyze results, identify trends, and advise recommendations.
  • Risk Management. Providing oversight and support to the quality function, contract management, as well as monitoring various other compliance related activities.

Where You'll Work

The FS Consulting Operations Leader may be aligned to a Crowe office or work remotely. Occasional travel is expected based upon business needs. You'll serve our financial services practice leader who is directly responsible for the unit's market growth and success. You'll be measured by the impact your efforts have on the efficiency and profitability of our business.

Ideal Qualifications
  • The ideal candidate for this role has:
    • A proven track record for problem-solving.
    • They are curious and willing to learn new activities.
    • Strong leadership and project management skills to drive functions and ensure activities and tasks are completed as expected.
    • Experience in client service delivery is a plus.
    • 5+ years of experience
    • Bachelor's degree or higher, preferably in Finance, Human Resources, Communications, Writing, Journalism, Media, Business, or similar significant work experience
    • Experience working within an entrepreneurial setting or within a setting that supported rapid growth, constant change, and marketing agility.
    • A basic understanding of the financial services market would be a plus, but is not required.
Build a Successful Future in Consulting

At Crowe, Consulting professionals provide thought leadership, process expertise, technology insight and help clients identify, assess, evaluate, and reduce risks. Our Consulting professionals serve large organizations across many industries in an environment where innovation and new ideas are highly encouraged. Through various programs, we provide you with learning and reinvention through high-impact formal and systemic training, including industry, solution, technology, and consulting training, as well as certification. You will be part of a strong global team environment with a fast-paced, challenging, and collaborative setting.


Our Benefits:

At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe ( is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
More Information on Crowe
Crowe operates in the Consulting industry. The company is located in Sacramento, CA, San Francisco, CA, San Jose, CA, Los Angeles, CA, Sherman Oaks, CA, Costa Mesa, CA, Denver, CO, Dallas, TX, Miami, FL, Fort Lauderdale, FL, Lakeland, FL, Tampa, FL, Atlanta, GA, Washington, D.C., DC, Livingston, NJ, New York, NY, Simsbury, CT, Westborough, MA, Burlington, VT, Cleveland, OH, Columbus, OH, Lexington, KY, Lexington, KY, Louisville, KY, Indianapolis, IN, Indianapolis, IN, Knoxville, TN, Franklin, TN, Clayton, MO, Springfield, IL, Oak Brook, IL, Chicago, IL, Fort Wayne, IN, Elkhart, IN, South Bend, IN and Grand Rapids, MI. Crowe was founded in 1942. It has 6889 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance and 401(K). To see all 1 open jobs at Crowe, click here.
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