If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department OverviewThe US Federal Governments Markets Division is chartered with being the premier, compliant supplier of world-class communications solutions to the U.S. Federal Government by providing the highest quality products, systems and services. The USFGMD will achieve this with a professional, well-trained, diverse workforce creating a positive and profitable customer relationship resulting in Total Customer Satisfaction and growth of our business. The Federal Systems Technology department of the USFGMD is responsible for service supporting a charter of implementing and integrating complex systems sold worldwide to the US Federal Government. As a USFGMD Systems Technologist, you will be exposed to a wide variety of communications requirements in both the Presale and Post Sale phases of a project. These applications span the entire breadth of the US Federal Government throughout the world.
Job Description

The Navy ELMR is geographically the largest, most complex ASTRO system in the world. The Norfolk Patching FST will be responsible for implementing monthly OS patching across one of the CONUS zones and will be based in Norfolk, VA within the Norfolk Master site. The patching includes, but is not limited to, monthly patch updates to Windows clients, Windows servers, RHEL servers, McAfee AV updates, and SQL databases. Provide weekly reports of activities and accomplishments.  Open and manage cases with the Motorola Solutions System Support Center (SSC). Must have knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges.

Responsibilities:

• Extensive verbal and written communication within the NAVY ELMR team.
• Implementing patching updates as provided by the Motorola Solutions ASTRO Security Update Service.
• Must have the ability to diagnose and troubleshoot patching-related problems in a dynamic, high-stress environment on an ASTRO 7.17 system.
• Some travel of up to 25% annually may be required.

Additional Requirements:

• Must be willing and able to obtain DoD Secret-level clearance as required.

• Required to complete standard form 86 questionnaire for national security positions.

• Assist the Master Site FSTs and Engineering as needed during normal daily maintenance within the master site, dispatch sites, and RF sites.

• Strong organization skills and a high attention to detail.

• Self Motivated team player with a strong work ethic.

• Punctuality is a must and is highly critical in this position.

• Demonstrated experience working in IT production environments.

• Demonstrated ability to balance multiple concurrent responsibilities of varying priorities and shift focus from one to another with minimal loss of productivity or work quality.

• 2+ years in IT, networking, technician, field service, system technician/specialist.

• Must be in possession of Comp TIA Security+ certification or be capable of obtaining within the first 6 months of employment.

• Must be in possession of minimum ETA CET-a certification or be capable of obtaining within the first 6 months of employment.

• Ability to use and demonstrate MS applications, Google email, and software tools.

• At least 2 + years of Networking (Wide and Local Area Networks) experience. Education or work experience may be substituted.

• Excellent knowledge and demonstration of hardware and software tools.

• Experience with ESXi VMware virtualization suites.

• Experience with McAfee suite of security products.

• Proficient with Windows 10, Windows Server 2012, and Active Directory.

Desired Qualifications

• Comp TIA Network+, MCSE, and CISSP certifications.

• Experience with Host Based Security Systems (HBSS)

• Experience with CAC/PIV authentication based systems.

• Working knowledge of Radio Frequency (RF) theory.

• Experience with firewalls and security related applications.

• 2 years’ experience hands-on with Motorola ASTRO technology including Zone Core, ASTRO Networking, Microsoft Active Directory, McAfee security suite, MCC7500 dispatch consoles, NICE Logging etc.

Basic Requirements

• Associates degree and 1+ years experience or 2+ years as a technician, field/system specialist/technician, LMR, RF, networking or IT.

• **Must be a US Citizen and able to obtain background clearance as required by US government customer**

Vaccine Requirement

Motorola Solutions is a U.S. Federal contractor and must comply with the recent U.S. Government Executive Order requiring that Federal contractors ensure that their U.S. employees are fully vaccinated against COVID-19 by January 4, 2022. Accordingly, Motorola Solutions requires all US employees, even those working from home, to be fully vaccinated unless entitled to a reasonable accommodation based on a qualified medical condition or religious belief.

If you are unable to be fully vaccinated due to a qualified medical condition or religious belief, you will be required to apply for a reasonable accommodation prior to moving forward with the recruitment process. As a part of this process you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, an offer for employment will not be made.

Travel RequirementsUnder 25%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits effective Day 1
• 401K with Company Match and Day 1 vesting
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.