Esper is experiencing hyper growth! We’re the industry’s first DevOps SaaS platform designed to provide a simple, safe, and secure way for engineering and DevOps teams to release applications and manage smart Android devices. Our device infrastructure enables developer, mid-market orgs, and enterprise fleets of 100,000+ devices to deliver their software as a service. Esper has rapidly-growing global customer adoption among some of the world’s most innovative major brands in retail, hospitality, logistics, and healthcare.

About the Role

The Field Security Director will be responsible for building and maintaining trust with our prospects and customers. Working alongside our technical Presales, Account Management, and Customer Success Teams, the Field Security Director will act as the customer facing representative of Esper’s Information Security Team.

With operations spread between Seattle, San Jose, and India and an expanding hybrid culture, we are looking for passionate, high-integrity individuals to help us scale up our rapidly growing business. This role will work from our Bellevue HQ, our office has a hybrid work structure with three days in the office and 2 days remote.

What you will be doing

• Building a trust program & forward facing web collateral
• Inputting into Marketing collateral highlighting Esper’s approach to security within specific segments
• Responding promptly to Prospect/Customer SaaS vendor risk assessment forms & questionnaires
• Creating assurance collateral, white papers, and assurance packs for Esper’s growing range of Software as a Service offerings
• Creating sales enablement collateral to empower and propel our SDRs/AEs in the commercial and enterprise space
• Assisting the Sales team in landing deals with our biggest prospects through customer calls and presentations
• Managing our approach to, and completing security questionnaires and RFPs alongside Sales Executives
• Reviewing customer security requirements and contracts for security clauses
• Working with customers/customer success to ensure that security is managed and maintained on account
• Relaying security requirements back to Application Security and Product for inclusion on future roadmaps
• Reviewing GTM strategy and horizon scanning to highlight inbound legislation and compliance requirements for new or emerging markets
• Internal liaison with InfoSec, Engineering, Product and Legal teams

What we are looking for

• Prior experience in customer focused roles with a security slant either by way or scope of role, or product offering
• Deep understanding of security compliance frameworks (SOC2, HIPAA, FEDRAMP, ISO27001)
• Able to communicate effectively
• Able to work collaboratively
• Problem solving skills and forward thinkings skills
• Focused on achieving results
• Leveraging existing risk assessment applications 

Perks & Benefits

• Medical, Dental, Vision
• 401K with a company match that vests immediately
• Monthly health and wellness reimbursement
• Flexible Spending Account (FSA) options (medical and dependent)
• Generous parental leave and parental support benefits
• Unlimited time off policy with a mandatory 2 weeks time off (minimum)
• Catered lunch every day in the office
• Each new employee gets access to LinkedIn Learning, which is paid for by Esper because we want employees to continue to grow personally and professionally
• Ergonomics standup desks with 36” curved widescreen monitors for each employee
• Mac or PC, depending on your OS preference
• Free covered parking
• Team hikes and other events (e.g. mini-golf, etc.) on a monthly basis

This is a perfect opportunity for someone looking to join a fast-growing tech startup. This is an in-person hybrid role based out of our Bellevue office.

What we think makes us special

Esper is a fast-growing, well-funded company where everyone matters and you can see your impact daily. We trust our teammates and offer intense ownership and therefore accountability. We’re inventing the future and building something special. The team really enjoys what we do and cares about your input. We don’t hire just to fill a spot, we want you to make a difference. 

As you help us build this special company, Esper will take care of you. We offer flexible vacation, regular hack-days, competitive pay and benefits, and room for advancement. We hire capable veterans so we avoid the drama and trust in each other’s work. Our worldwide footprint mixes different cultures for a unique experience. We also like to have fun because we play just as hard as we work.