We're looking for a Field Operations Manager to serve as a strategic business partner to top-line leadership in the Sales Development team within the Procore Revenue organization. In this role, you'll be a key partner to Revenue Leadership and leverage a mixture of strategic and execution skills to support our sales leadership team in driving our go-to-market objectives and optimizing Procore's revenue acquisition efforts. With Procore positioned to continue incredible growth, the Field Operations teams drive more predictable revenue.
As a Field Operations Manager, you'll partner with Revenue leadership teams to uncover business needs and drive their outcomes in partnership with revenue operations, systems, and enablement teams. You'll use quantitative data, feedback from the floor, and a deep understanding of our corporate initiatives and internal workflows to drive positive outcomes.
This position reports into Director, Global Field Operations. We're looking for someone to join us immediately.
What you'll do:
Partner with the Strategy & Insights team to identify trends in the business and drive the dialogue, storytelling, and recommended plans of action with our Revenue Leaders
Act as a communication partner to turn these insights into positive action in the field
Create and execute operating cadences for pipeline, forecasting, renewals, and customer support. This includes running forecast meetings, identifying insights from key metrics, and driving process improvements.
Support and drive the go-to-market infrastructure and processes across new markets, products, and services
Optimize the redesign or integration of Procore's processes and systems while partnering with Revenue Systems to direct the execution of systems and process improvements
Build a strong internal network of resources that can help drive effective change within segments while identifying opportunities to optimize the lead-to-order and renewal process
Lead strategic initiatives to improve the scalability, agility, and efficiency of the Procore revenue operating model in its ability to identify, design, deliver, and improve solutions to our customers' business problems
Complete qualitative and quantitative analysis as required to identify root cause deficiencies in the operating model or to track the effectiveness of improvements
Maintain global playbook for common field/sales policies and processes (e.g., Global Account Management, Splits)
Coordinate with Global Enablement to define and deliver training to facilitate the adoption of new field processes resulting from Business Operations initiatives
What we're looking for:
BS degree is preferred; MBA or similar advanced degree is a plus
8+ years of operations experience demonstrated success in managing an Operations team, preferably in a global company
Experience working at a large scale technology company is required; enterprise software is preferred
Demonstrated leadership in delivering results with large scale, cross-functional teams, strong executive presence with the ability to influence without authority
Ability to collaborate and build effective relationships
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Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.
Perks & Benefits
You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: generous paid vacation, employee stock purchase plan, enrichment and development programs, and friends and family events.