FEP Customer Service Specialist at Careerlink (Omaha, NE)

| Omaha, NE
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Blue Cross and Blue Shield of Nebraska (BCBSNE) is more than just an insurance company; we exist to be there for people in the best and hardest moments of their lives.

Our team is the power behind that promise. And, as the industry rapidly evolves and we seek ways to optimize business processes and customer experiences, there's no greater time for forward-thinking professionals like you to join us in delivering on it!

As a member of Team Blue, you'll find purpose, opportunities and the support you need to build a meaningful career and make a powerful impact in our community.

What you'll do:
  • Ability to investigate & resolve claims inquiries
  • Records information into Claims systems to ensure proper documentation
  • Demonstrates an understanding of applicable federal, state, & industry laws & helps ensure compliance with regulations
  • Responds to inquires from internal & external customer via various means of communication
  • Ability to effectively communicate with cross-functional teams & external customers
  • Ability to navigate through various Claims systems
  • Participates in projects, as assigned
To be considered for this position, you must have:
  • High School Diploma + 2 years experience
An equivalent combination of education and experience may be substituted for this requirement.

The ability to meet or exceed the attendance and timeliness requirements of their departments.

The ability to work well in a team environment, and be capable of building and maintaining positive relationships with other staff, departments, and customers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

Learn more about what makes BCBSNE such an exceptional place to work by visiting NebraskaBlue.com/Careers.

We strongly believe that diversity of experience, perspective and background will lead to a better workplace for our employees and a better product for our customers and members.

Blue Cross and Blue Shield of Nebraska is an Equal Opportunity /Affirmative Action Employer - Minorities/Females/Disabled/Veterans
More Information on Careerlink
Careerlink operates in the HR Tech industry. The company is located in Omaha, NE. Careerlink was founded in 1992. It has 16 total employees. To see all 412 open jobs at Careerlink, click here.
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