Facilities Coordinator

| San Francisco, CA
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Cisco Meraki is revolutionizing the way IT administrators manage their infrastructure by providing simple and secure cloud-managed solutions. With a large install base of customers and rich, multifaceted data sets, the potential for data analytics to improve business performance for both our customers and our own business is enormous.

Meraki seeks a sharp, energetic Facilities Coordinator who will be responsible for responding to daily staff support requests and supporting all facilities projects and services. Oversight of A/V technology as well as hands-on meetings if needed. This position will work closely with and support the needs of HR, IT, Finance, space planning and other internal departments. 


Facilities duties:

  • Support Facilities needs with a hands-­on approach and dedication to customer service.
  • Partner with janitorial and the day porter team
  • Support oversight of  building systems (HVAC, electrical, plumbing, lighting, flooring, signs, pest control, landscaping) to ensure vendors are achieving our standards and expectations. 
  • Coordinate work with Real Estate Property Management (this is a leased site)
  • Work with the Digital Workplace team to ensure that the office environment assures employees’ health and safety, while supporting their productivity.
  • Cross functional team partnership to make business-wide process improvements.
  • Manage Facilities Intranet Pages (WFH/Employee Experience/Global
Offices) by curating updates to the sites as needed and coordinating content in collaboration with global office teams
.
  • Manage day-to-day operations to support Facilities functions including: work ticket management (Zendesk), Badging, new hire support, parking/transit, and documentation.   
  • Work in collaboration with the Global Facilities team to ensure consistency in all Facilities communications, updates and
  projects.

 

Focused Responsibilities:
 

  • Parking Management
­ updating and maintaining the parking list
  • Intranet Management
­ creating, designing and updating content
  • WFH/RTO Information Center
  • Global Facilities Terminations ­
managing and making sure all terminations are processed globally
  • Badge Management
  • Facilities Support (projects, space planning, policies, office mngt, comms, etc)
  • Primary owner of site CMMS system; we use Zendesk for employee Tickets
/Support

 

Characteristics of success

  • Very strong customer service 
  • Very organized with a strong sense of prioritization
  • Flexible work style (willing to attempt whatever tasks are required, regardless of complexity or potentially menial nature of work)
  • Ability to self manage and stay busy without direct supervision
  • Ability to multi-task and to work under pressure.

 

Requirements

  • At least 1 year facilities or operational experience desired
  • Excellent speaking and written communication
  • Solid computer skills: google docs, MS word, Excel, Outlook
  • General understanding of commercial building systems: MEP, security, fire/life safety
  • Experience managing vendors, suppliers
  • Experience supporting basic AV and IT needs (wiring, cabling, network equipment) 
  • Strong project management: documentation, follow-through and problem solving skills, resourcefulness, attention to detail, and communication skills, both verbal and written.
  • Must be able to lift 25 lbs
  • Experience working safely with hand tools, ladders, carts and other typical facilities equipment. 

Cisco requires all U.S. employees to be fully vaccinated or have an approved religious or medical accommodation. Candidates accepting an offer must provide proof of vaccination status on their first day. If someone anticipates requesting an accommodation for this requirement, they must receive approval before the start date. Candidates receiving an offer will receive additional information about the accommodation process at the time of the offer. All offers of employment are contingent upon complying with Cisco's vaccination policy.


Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.


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Technology we use

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An Insider's view of Cisco Meraki

What are some social events your company does?

Meraki Chicago hosts several social events. Some current and past events include weekly yoga and meditation sessions and cocktail classes, cooking classes, drag bingo, talent shows, and more!

Javana

Operations Supervisor

What does your typical day look like?

Badge in the door nearest the espresso machine and make latte art in the form of the Cisco logo. Work can range from teaching customers how RF works to designing multi-site Meraki networks. When I'm not evangelizing customers, teaching Networking-101, or handling escalations, I make easy work of those foolish enough to challenge me at ping pong.

Zakariya

Systems Engineer

How do you make yourself accessible to the rest of the team?

By simply just being around. In addition to the regularly scheduled one on one meetings I have with everyone, I make sure that my team knows I am always here to help, in any situation.

Lorenzo

Network Support Manager

What are Cisco Meraki Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Cisco Meraki has an Employee Experience team dedicated to ensuring that each Merakian has the best experience during their time at Meraki.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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