Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Job Description

Your Career

You will provide guidance and technical support to clients deploying our security integrations in 5G Networks. You’ll act as the technical partner, providing strategic guidance around complex systems to secure a digital environment. Interacting directly with the client, you’ll partner closely with client personnel to guide and suggest integrations to better serve their success. Your thorough understanding of our product integrations contributes to the development of new principles and concepts – providing detailed analysis around what’s working, what’s not, and what could be better. 

You enjoy implementation work, are proactive about resolving potential concerns, and operate well around strict best practices that enable our clients on their road to a more secure digital world. You’re creative, innovative, and you love a challenge – learning how integrations might work better around new products and technologies. 

Your Impact

• Build custom security policies and application signatures for unique client environments in Mobile 4G/5G

• Experience with Redhat OpenStack and OpenShift

• Deploy 5G security in a service provider environment

• Drive Management and Orchestration (MANO) utilization for 5G Network Services

• Consult and guide customers on security standard best practices methodologies and act as trusted advisor for clients on behalf of Palo Alto Networks

• Work proactively with our Technical Assistance Center to troubleshoot and diagnose cases as escalations arise

• Maintain the implemented solution and provide mentorship on code upgrades, changes to the platform, and new technology developments 

Qualifications

Your Experience

• Experience with Mobile 4G and 5G Networks

• Experience with network routing and switching

• Experience with Red Hat OpenStack and OpenShift 

• Experience working with Public and/or Private Cloud

• Experience supporting Service Providers for 4G/5G radio hardware and 4G/5G carrier systems

• Background supporting Microservices Applications and REST Web services

• Previous experience working with Cybersecurity/SaaS delivering enterprise software solutions highly desired

• Integration of Container Security

• Experience with IDS/IPS solutions and technologies

• Experience with security solutions in large environments

• Strong understanding of different security threats, internet protocols, and applications

• Strong TCP/IP networking skills

• Can effectively handle many different tasks at a time

• Background in internetworking, LAN, and WAN technologies

• Excellent written and verbal communication skills, with confirmed ability to communicate to senior leaders and technical peers

• Project leadership experience; ability to drive organizations and resources to complete required tasks in service of end goals

• Prefer PCNSE or vendor equivalent

Additional Information

The Team

Our professional services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn’t stop once they sign – it evolves.

 As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Location: Open for remote Canada or United States

Covid-19 Vaccination Information for Palo Alto Networks Jobs

• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
  • The job requires accessing a company worksite
  • The job requires in-person customer contact and the customer has implemented such requirements
  • You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.