Job Description
About the team
Professional Services is the fastest growing segment in the software industry. We are a global family of 3500+ team members spread across 6 continents and 38 countries.
You will contribute to the efficiency of the Professional Services organization by providing personalized and timely senior executive support activity to the Global Leader of Professional Services.
What you will be doing
• Manage and maintain the appointed Executive/s calendar of appointments in Outlook and proactively identify and address any potential scheduling conflicts.
• Maintain divisional contact lists, organizational charts, shared documents library etc. as required.
• Proactively coordinate international and domestic travel plans and logistics as required, including liaison with Company Travel Desk, arranging visa's, detailed itineraries, and ground transportation, in line with company policies and procedures.
• Proactively support in the preparation and execution of events and meetings, including contribution to the coordination of Town Halls, All-Hands calls/meetings, slide preparation and information gathering as required and in collaboration with relevant colleagues
• Maintain a high degree of professionalism, discretion and confidentiality at all times adhering to the values of FIS. At FIS we strive to win as one team, lead with integrity, and be the change.
• You will document and analyze existing process and/or business functions workflows to drive business process improvements and standardization.
What you bring
• Microsoft Office expertise and skills (e.g., Word, Excel, PowerPoint)
• Highly experienced administrative practices and procedures and able to establish process where needed. Minimum 3 years of office administrative or executive assistant support experience.
• Highly organized and self-driven. Demonstrated attention to detail and accuracy, including the ability to identify and communicate error.
• Must be experienced performing in multi-National environments where time zones and communication challenges are to be understood and managed.
• Ability to manage sensitive, complex, confidential information.
• Ability to work overtime and travel as needed.
Added bonus if you have
• Financial, Technology, Fintech Experience
• Bi-lingual
What we offer you
• Competitive salary
• A broad range of professional education and personal development possibilities - FIS is your final career step!
• A broad range of professional education and personal development opportunities
• A work environment built on collaboration, flexibility and respect
• Time to support charities and give back in your community
• A fantastic range of benefits designed to help support your lifestyle and wellbeing
FIS JOB LEVEL DESCRIPTION
Career level professional role. Reports to a Division Executive. Highly-skilled with extensive proficiency Manipulates controls in accordance with standard procedures to rearrange sequence of job steps. Works on multiple projects as a project leader or frequently as the subject matter expert. Works on projects/issues of medium to high complexity that require demonstrated knowledge across areas and business segments. Works under minimal supervision on complex projects. Wide latitude for independent judgment.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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