Executive Assistant at ID.me (Washington DC)

| Washington DC
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Company Overview

ID.me simplifies how people securely prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.

The COVID-19 pandemic accelerated digital migration for many critical services. Those services require a trusted identity to safeguard against fraud and help ensure people are who they claim to be. With ID.me, login and identity credentials move with people, which can reduce the time and frustration of having to verify at multiple sites and set up multiple passwords.

ID.me is a credential service provider compliant with federal standards for digital identity verification. 

In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand access and inclusion for all people. The company offers multiple pathways to verification – online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

Company Overview

ID.me is simplifying how individuals securely prove and share their identity online. With their secure digital identity network, ID.me is doing for identity what Visa did for financial transactions. ID.me empowers people to fully control their own data through a portable and trusted login so they don’t need to create a new password at each site they visit.

The COVID-19 pandemic has accelerated a massive digital migration for many critical services. These services require a trusted identity to ensure an individual is who they claim to be while keeping out fraud. Identity verification that serves only one organization is costly and time-intensive. Separate passwords for each application add to consumer frustration. With ID.me, login and identity credentials move with an individual so they only need to verify once.

ID.me is a federally-certified identity provider at the highest standards NIST has set for consumer identity verification and login. ID.me is one of only four companies in the United States of America certified by the federal government to bind a legal identity to a digital login.

In addition to providing individuals with complete control over their credentials and data, the company has a “No Identity Left Behind” initiative to expand access and inclusion for all individuals through a video chat verification process. ID.me is passionate about building a robust identity network that does not compromise access for hard-to-identify groups.

Role Overview

ID.me is seeking a driven Executive Assistant to join our growing Technical team. In this role, you will provide unparalleled support to our Tech Executives by acting as a force multiplier to increase their effectiveness.  You will anticipate the needs of your Executives and their team members and help them stay focused on their projects by resolving operational and administrative issues before they arise. You move quickly with the changing environment and are up to date with the needs of the Executive you support.

You will significantly improve Executives’ productivity by 1) managing their time and focusing their work and 2) acting as an extension of the Executive on some tasks, projects, and some decisions.

You will be at the heart of what makes the organization tick – you will manage calendars, coordinating schedules, improving the effectiveness of meetings, and focusing the executive on the most company-critical objectives.  As you seek to make the Executive you support more efficient, you will take on a variety of tasks: basic project management, meeting preparation, light event planning and coordination.

If you are detail-oriented with a passion for rolling up your sleeves to do what it takes to get important tasks done, then this is a great opportunity for you.


  • We’ll start with what this job is not: This job is not just an extensive array of administrative tasks (managing and improving calendars, schedules, appointments, expense reports). You must be excellent at those things but your excellence and efficiency gives you bandwidth to contribute in a much more comprehensive way.
  • Focus executives by providing “gatekeeper” service
  • Examine and optimize existing operations (meeting cadence, agendas, reports)
  • Liaise with the Executive Assistant team to build strong working relationships and to ensure success for the ID.me Leadership Team
  • Assist in the preparation of professional presentations for a variety of internal and external meetings
  • Assist with various ad-hoc projects – e.g., project management and tracking, documentation
Ideal Qualifications

The qualifications below are ideal, but not all are required.  We encourage candidates to apply if they satisfy some, but not all of the qualifications.

  • At least 2 years of experience providing support to multiple VP and/or C-level Tech executives
  • Proficient in Google G-Suite (Email, Calendar, Sheets, etc)
  • Ability to manage multiple time-sensitive projects simultaneously
  • Desire to stretch beyond comfort zone to assume new responsibilities, grow, and learn
  • Strong communication and interpersonal skills
  • Extremely organized with strong attention to detail
  • Proactive self-starter who takes the initiative, owns projects and meets deadlines

Ideal candidate will thrive in the following culture:

  • Must have an obsession for constant improvement
  • Ability to thrive when there are changing priorities and shifting of gears
  • Strong oral and written communication skills
  • Collaborative mentality – must have experience working in a fast-past team environment
  • Willingness to roll up sleeves and work across departments and the company
  • Ability to communicate effectively with all levels within an organization
  • Understands the importance of professionalism and confidentiality
  • Bachelor’s or Associate’s degree preferred
  • Must be a team player with a strong, self-managing work ethic
  • Must be a self-starter with a passion for learning and continuous improvement

Note that candidates must be located in the continental U.S.

ID.me Covid Vaccination Requirement

All current and future employees are required to receive their COVID-19 vaccinations, unless a reasonable accommodation is approved. Employees not in compliance with this policy will be placed on leave and will be terminated if no valid reason for not getting the COVID-19 vaccine is provided.  

Purpose: In accordance with ID.me's duty to provide and maintain a workplace that is free of known hazards, we are adopting this policy to safeguard the health of our employees and their families; our customers and visitors; and the community at large from COVID-19 that may be reduced by vaccinations. This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and local health authorities, as applicable.

Reasonable Accommodation: Current and future employees in need of an exemption from this policy due to a medical reason, or because of a sincerely held religious belief must submit a completed Request for Accommodation form to the human resources department to begin the interactive accommodation process as soon as possible after vaccination deadlines have been announced (September 13th) and an offer of employment has been made. Accommodations will be granted where they do not cause ID.me undue hardship or pose a direct threat to the health and safety of others.

Vision: To be the world's leading digital identity network empowering people to control their own information and to prove their credentials across all channels: online, call center, and in-person.

Mission: To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost. 

People: We have an audacious mission. We aim to fix the identity layer of the internet. Billions of people will live better lives with more trust and convenience thanks to ID.me. We are like Special Forces. We take on the most difficult challenges with amazing teammates.  

ID.me Core Values: *Don't be a jerk. *Always compete. *Ask questions like a 5-year old. *Inspire people with your passion. *Make something better every day. *Treat each customer like your favorite family member. *Own your mistakes so you can learn from them. *Details are everything. *Communicate like a scientist. *Be truthful (even when it's hard). *Reflect ID.me's values in your actions. *Act like an owner.

ID.me Career Site & Culture Deck: https://www.id.me/careers

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.

More Information on ID.me
ID.me operates in the Cloud industry. The company is located in McLean, VA. ID.me was founded in 2010. It has 1100 total employees. It offers perks and benefits such as Friends outside of work, Open door policy, Team owned deliverables, Team based strategic planning, Flexible Spending Account (FSA) and Disability Insurance. To see all 25 open jobs at ID.me, click here.
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