Executive Assistant, Technology Leadership Team

| Hybrid
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Support Flexport's leadership team.The opportunity:

We're looking for an Executive Assistant based in San Francisco to support senior leaders in our Technology organization. You will be responsible for ensuring their schedules are optimized and maximize their ability to focus on their team’s key priorities in supporting Flexport’s continued success. 

You should also have a strong passion for culture and engagement and a genuine passion for people and employee happiness. In addition to supporting two senior leaders, this role will be responsible for org-wide events such as our monthly All-Hands, quarterly Town-Halls, and our bi-annual Hackathon. 

You will:

  • Manage complicated internal and external meetings and domestic and global travel schedules
  • Handle confidential and non-routine information and facilitate communication between appropriate departments
  • Conserve the team's time by reading and routing correspondence; preparing emails, letters and documents, and assisting with presentations
  • Attend team meetings as needed, taking notes and tracking action items
  • Help to drive culture and engagement in the organization by building strong stakeholder relationships  
  • Maintain confidentiality and protect operations by having a high level of discretion
  • Anticipate the needs of our leaders. Plan ahead and be resourceful
  • Act as the primary facilitator for internal and external individuals on matters pertaining to leader access; you are the local expert and go-to resource for general requests and questions; you are the keeper of all team resources
  • Be unafraid to offer suggestions and make improvements to processes
  • Help prioritize conflicting needs along with your leaders, and help them keep track of short and long-term responsibilities and commitments
  • Prepare and submit expense reports per policy
  • Assist with procurement and vendor management needs as they arise 
  • Take ownership and work independently on assigned projects from start to finish
  • Observe workplace dynamics and keep leaders updated on what is occurring in the environment

You should have:

  • You have a BA/BS degree and 4+ years of administrative support
  • You pay attention to details. Being right the first time matters a lot to us
  • You possess strong written and verbal communication skills and feel comfortable interacting with internal and external partners
  • You work well under pressure in a fast-paced time sensitive environment
  • You have strong organizational skills and proactively follow through on tasks
  • You are a problem solver at heart with a genuine interest in learning by helping
  • You are available to deliver quickly, across global time zones, in multiple languages, and from locations all over the world. We need you not only to keep the trains running on time, but to speed them up
  • You are skilled in the common office productivity suites (GSuite, Microsoft Office, etc), as well as other electronic communications and technologies
  • You have the ability to travel occasionally as needed (less than 10% of the time) 


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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • GraphQLFrameworks
    • KubernetesFrameworks
    • Ruby on RailsFrameworks
    • TerraformFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • TableauAnalytics
    • FigmaDesign
    • LatitudeDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement

An Insider's view of Flexport

What’s the vibe like in the office?

During pre-COVID times, the SF office was designed as a hub of innovation. You can feel the creativity from the openness of the space, the dry-erase walls, the sound of coffee in the morning, and the waves of silence broken by laughter and understanding. The office made me want to wake up every day and go to work.

Jim

Engineer Manager

How do you collaborate with other teams in the company?

Any change at scale can make a huge difference. Working with our business leaders we identify these improvements, work through solutions and evaluate their effectiveness. Always looking for ways to reduce complexity.

Raphael

Senior Product Designer

How does the company support your career growth?

Flexport has supported my career growth by continuously providing opportunities for me to explore my interests. Whether it be passion projects, internal leadership opportunities or just casual conversations, Flexport and my colleagues have invested in my long term professional development.

Natalie

Client Solutions Associate

How do your team's ideas influence the company's direction?

Flexport is growing very quickly, and so is our product -- we welcome questions and unique ideas. Our engineers are empowered to identify critical projects, strategically prioritize them, and execute them. You decide how to get us to where we want to go.

Geoff

Chief of Staff

What kinds of technical challenges do you and your team face?

Efficiency, predictability and visibility are the key ingredients missing from the industry today. Our vision guides us to identify the right steps to get there. And be the standard technology of global trade.

Yuko

VP, Product Leadership

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer highly subsidized health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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