Zone & Co
Zone & Co is a leading NetSuite development accelerator for lead-to-revenue software.
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ERP Optimization Manager

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Zone & Co. Brand is hiring a ERP Optimization Manager!
Z one & Company is a 5-Star NetSuite Solution Provider. We work with a variety of organizations across multiple verticals to scale their business through NetSuite Solutions - from licensing & implementation to ongoing customization & consultation. We are also the proud SDN-certified developer of Zone Advanced Billing (ZAB), the go-to NetSuite billing solution for managing complex billing and revenue recognition needs directly in NetSuite. We design our products to solve the real life challenges of our customers, which we know all too well as ex- CFOs, Accountants, Project Managers, Developers, and more.
This is an incredibly exciting and momentous time for Zone with our recent funding , so there's a wonderful amount of opportunity to make your mark and make an impact!
Zone & Co is looking for an experienced NetSuite Support professional to join our ERP Professional Services team. This is an exciting opportunity to get in on the ground floor of a company with plenty of growth potential. The ideal candidate will have several of the following skills/experience:
As a ERP Optimization Manager you will work with customers to gather requirements and develop solutions for projects, configure new and existing NetSuite Implementations, consult with clients on system changes and processes and provide technical assistance to the Sales team to help sell our software and services. The successful candidate will play a key role in NetSuite optimization and administration for their clients, and will work alongside customers to implement, customize, and support product systems on the business NetSuite platform. We are looking for candidates who are willing to continuously learn and improve as the company grows ensuring customer centricity is at the forefront of the business.
The responsibilities of a ERP Optimization Manager include but is not limited to:

  • Providing day-to-day technical application support
  • Initiate, drive, and complete projects under minimum supervision
  • Perform administrator tasks for NetSuite in area of expertise
  • Collaborate with other consultants by performing technical and administrative tasks
  • Work with internal and external resources to develop solutions that meet business requirements
  • Consult users in developing/refining their processes around NetSuite best practices
  • Conduct testing and coordinate user acceptance testing
  • Properly document system changes and solutions provided to customers
  • Communicate effectively with the customers on status of work being performed
  • Gather Requirements and guide the customer through documenting their needs.
  • Liaison with clients on an ongoing basis, to maintain and develop the business relationship, ensure satisfaction with services provided, and identify opportunities for further growth.
  • Provide focused training to clients in their environment.
  • Manage and mentor a remote team to keep communication and utilization at designated ranges
  • Own and manage a case system, assigning cases to consultants on your team


The ideal ERP Optimization Manager will have several of the following skills/experience:

  • 2+ years experience as a NetSuite Administrator, supporting, configuring, and optimizing the system
  • Background in accounting
  • Extensive experience with accounting and financial records
  • Ability to work both independently and in a team in high-volume support and optimization requests
  • Proven experience and expertise in assisting with the design and development of financial and operational reports
  • Solid experience in Change Management, Business Process Mapping, and Project Management
  • Excellent analytical and troubleshooting skills
  • Experience building NetSuite saved searches and reports
  • Excellent time-management, organization, and project management skills.
  • Excellent Communication and Writing skills
  • Comfortable leading calls to support and/or scope optimization projects
  • Strong Microsoft office skills
  • Experience working and managing remotely
  • Experience with Advanced Revenue Management
  • Experience with SuiteFlow workflows
  • NetSuite Certification(s)


Benefits
Benefits at Zone are all about helping you lead a fulfilling life outside of work. We know work is only one part of your life, so we do everything we can to support it.
We offer fully paid parental leave. We celebrate no-Friday weeks during the summer and provide an initial stipend for setting up your home office. All on top of our fully covered, top-tier health insurance and unlimited vacation. And we are 100% remote! See our full list.
We strongly encourage candidates of all different backgrounds and identities to apply. This is an opportunity for us to bring in a different perspective and we're eager to further diversify our company. Zone & Co is committed to building an equitable, inclusive, and supportive place for you to do some of the greatest work of your career. Zone and Co is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Check us out here! Website ,
We're excited to hear from you!

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

What are Zone & Co Perks + Benefits

Zone & Co Benefits Overview

At Zone and Co, we care about your health, wellbeing, and work-life balance. We know work is only one part of your life, so we do everything we can to support it – and that means a great benefits package. Here's a list of what all employees at Zone receive:
+ Remote work setup
+ Unlimited time off (and summer Fridays)
+ 13 company paid holidays
+ Fully paid health & dental insurance
+ 401k matching
+ Fitness stipend
+ AND MORE!

Culture
Volunteer in local community
OKR operational model
Team based strategic planning
Flexible work schedule
Summer Fridays (Summer goes by too fast, take advantage of Fridays off from Memorial day to Labor day)
Remote work program
Zone is a fully remote company and all employees work from home!
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Zone's Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions of up to $2,650 annually. Zone will contribute $250.00 per employee.
Disability insurance
Zone's disability insurance benefit is 60% of an employee's annual salary up to a $1,500 maximum weekly payout for 13 weeks. Employees also have the option to purchase extra coverage.
Dental insurance
Zone's dental plan through Delta Dental covers 100% of the cost of preventative care, including x-rays, and comes at no cost to you.
Vision insurance
Zone's vision insurance through VSP plan provides 100% coverage for annual eye exams and lenses after a $20 copay.
Health insurance
Zone offers two quality insurance plans with BCBS, HMO, and PPO, both with deductibles of $2000 individual and $4000 Family. Zone covers 100% of your premiums for these plans.
Life insurance
Zone offers group-term life insurance with a payout of 1x an employee's annual salary for the duration of employment.
Wellness programs
Zone's health and wellness program provides $250 per employee for health and wellness expenses.
Mental health benefits
Financial & Retirement
401(K)
Zone's 401(k) retirement plan offers a broad selection of stocks, bonds, and international index funds to choose from.
401(K) matching
Zone contributes 3% of your gross salary to your 401(k) plan.
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Zone offers up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA).
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Sabbatical
Paid holidays
Paid sick days
Office Perks
Company-sponsored happy hours
Once a month Zone hosts a virtual happy hour!
Fitness stipend
Employees are given a yearly stipend for many of the most common health and fitness services/products I.e: gym memberships, activity trackers and activities.
Home-office stipend for remote employees
Zone offers $500 per employee for home office needs.
Professional Development Benefits
Job training & conferences
Zone offers a wide range of training and enablement programs to all employees through Zone University. We invest heavily into giving our team members the best training and resources to help them grow.
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education available during work hours
Paid industry certifications

Additional Perks + Benefits

While we can't tell you what's important to you (duh), we can share what we love about working here. We have an encouraging, growth-oriented culture, a unique drive to make life easier for finance professionals, and incredible benefits. The people are wonderful no matter where you work or live. Oh, and we kind of love the work we do ?

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