Guard Enterprise Cyber Operations Support (GECOS) - NOC/SOC Director

GDIT has an opening for a NOC/SOC Director position supporting the Army National Guard (ARNG) in Chantilly, VA. This is an IT Service Management contract in support of the operation, modernization, expansion, and further evolution of the ARNG's global Information Technology (IT) services including networking, compute, storage, infrastructure, applications, hosting, and program management services. The GECOS program supports the ARNG enterprise IT infrastructure, its Wide Area Network (WAN), authentication and directory services, cybersecurity, application hosting, and associated services. GECOS uses ITIL best practices framework as the basis for IT Service Management (ITSM) model. The work includes the following:

• Operating the DoDIN-Army (National Guard) (DoDIN-A(NG) and DoDIN-A(NG)-Secret (S) networks and maintaining service delivery and cybersecurity of DoDIN-A(NG) and DoDIN-A(NG)-S networks and computing services.
• Supporting the DoDIN-A(NG) and DoDIN-A(NG)-S networks and associated computing services from requirement identification to service retirement / replacement.
• Ensuring continued security of the network and proactive enhancement of cybersecurity to meet evolving and emerging threats, to include compliance with DoD Risk Management Framework (RMF) and continuous monitoring requirements.
• Providing support to the 54 supported organizations (i.e., 50 states, three territories, and the District of Columbia) to ensure flexible and responsive operation and defense of the network. Some OCONUS travel might be required.
• Adhering to all Department of Defense (DoD) enterprise security requirements to include those required by the Defense Information Systems Agency (DISA) and the Department of the Army (DA); prepping for and passing Command Cyber Readiness Inspections (CCRIs), obtaining and maintaining Authority to Connect (ATC) and Authority to Operate (ATO) from the Designated Approving Authority (DAA); ensuring compliance with all Secure Technical Implementation Guides (STIGS) and required information assurance (IA) controls.
• Maintaining the lifecycle of all services, ensuring they meet business needs, comply with Army directives and mandates, and are in keeping with the future Joint Information Environment (JIE) architecture.
• Maintain continuity of service when primary support systems operate in degraded mode per COOP.

The NOC/SOC Director will:

• Responsible for the service delivery of processes that fall in the NOC/SOC functional area such as Event Management, Problem Management, Access Management, and Request Fulfillment.
• Responsible for Enterprise IT Services and Support such as Service Desk, WAN and LAN management, and VOC.
• Serves as focal point for cyber and network incidents.
• Creates, updates, and manages communications plans to include but not limited to the incident management plan, major incident management plan, cybersecurity response plan.
• Manages events/incidents identified by NOC/SOC team which provides 24/7/365 active monitoring of network, systems, and cyber capabilities.
• Ability to make vital decisions, answer inquiries, and develop positive relationships.
• Coordinates with Cybersecurity Manager, Enterprise Operations Manager, and NOC Network Engineer regarding coordination and collaboration of teams' activities.

QUALIFICATIONS:

Required Skills and Experience:

• A minimum of ten years of experience managing enterprise operations teams, tracking, and coordinating a wide range of actions, documents, and tasks through completion.
• BA/BS or equivalent experience in Information Technology or Computer Science
• An active Secret security clearance.

Possess the following active certifications:

• Possess an ITIL® v3 Practitioner or ITIL® 4 Foundations
• Possess the appropriate certifications to achieve DoD 8570.01-M Information Assurance Technical / Information Assurance Manager (IAT/IAM) Level II.

Desired Skills and Experience:

• A bachelors' degree from an accredited college or university in a discipline related to project management or information technology.

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