End User Device Support Engineer at General Dynamics (Baltimore, MD)

| Baltimore, MD
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GDIT is preparing to win the DISA's Defense Enclave Services (DES) program supporting the National Defense Strategy for Information Technology (IT) Reform. The program is a 10 Year Single Vendor ~$12B IDIQ that will provide Common Use IT as a Single Service Provider (SSP) to twenty-two (22) 4th Estate agencies while migrating and sustaining 370,000+ users at 500+ global locations. GDIT will provide DES all-required transition, infrastructure, network operations and management, engineering and innovation, cybersecurity, and technical refresh support to consolidate all of the agencies under one operational environment. The network will consist of Non-classified Internet Protocol Router Network (NIPRNet) and Secure Internet Protocol Router Network (SIPRNet) domains and will use the DISA DoDNet as the technical baseline for standardization between agencies upon transition.

Qualifications:
  • Previous experience as a data engineer or in a similar role
  • Technical expertise with data models, data mining, and segmentation techniques
  • Knowledge of programming languages (e.g. Java and Python)
  • Hands-on experience with SQL database design
  • Great numerical and analytical skills
  • BA/BS (or equivalent experience), 5+ years of experience
  • Secret Clearance


Responsibilities:

Support Data Sharing services supporting the DAFA's requirements to collaborate and share data in a controlled manner within defined DoD guidelines. The Contractor shall migrate and configure DAFAs to the DEOS Content Management System. Once DAFAs are onboarded. Support operations by opening, re-routing, and escalating tickets to the DEOS service desk for incidents that cannot be resolved by the DES Service Desk, supporting deployed client devices (i.e., desktops, laptops, mobile phones), to include software installation and configuration within those devices, and managing and monitoring local network infrastructure and isolating and resolving connectivity issues.

Certifications:
  • DoD 8570 IAT II - one of the following IA certifications: CCNA Security, CySA+, GICSP,GSEC, Security+ CE, CND, SSCP
  • Compute Environment Certification In addition to the baseline IA certification requirement for their level listed above the DoD 8570.1 mandate states IATs with privileged access must obtain appropriate Computing Environment (CE) certifications for the operating system(s) and/or security related tools/devices they support as required by their employing organization. (e. g. Microsoft certifications for Microsoft systems support technicians, Cisco certifications for Cisco technicians, Linux Certifications for Linux technicians or the specific system the IAT is spending most of his or her time supporting)


About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
More Information on General Dynamics
General Dynamics operates in the Aerospace industry. The company is located in Reston, VA, Fairfax, VA, Falls Church, VA, Sterling Heights, MI, Groton, CT, Bath, ME, Savannah, GA, St. Petersburg, FL and San Diego, CA. General Dynamics was founded in 1952. It has 13790 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Dental Benefits, Vision Benefits, Health Insurance Benefits, 401(K) and Employee Stock Purchase Plan. To see all 812 open jobs at General Dynamics, click here.
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