eLearning Manager at Wix (Miami, FL)

| Miami, FL
Sorry, this job was removed at 2:22 p.m. (CST) on Wednesday, July 13, 2022
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We are:
Wix's Global Learning & Development team. We're an eclectic group (across nine cities!) that's passionate about learning. Our goal is to empower Wix employees to be successful, master their craft and become lifelong learners.
To accomplish this, we deliver ongoing, high-quality and measurable blended learning experiences for Wix's Customer Care and Account Management organizations. This includes face-to-face instruction, online courses, experiential workshops, one-on-one mentorship and certifications - really anything it takes to provide an effective learning experience.
You are:
A highly professional eLearning manager who's truly passionate about learning. You have at least 3 years of experience in managing, strategizing and producing engaging digital learning solutions for employees and leading them to success.
You're very technical, eager to explore new eLearning technologies and have the ability to learn new concepts and solve problems thoughtfully and effectively. It's crucial to have proven experience with eLearning authoring tools (Camtasia, Articulate, etc.) and LMS management.
You should have strong critical thinking skills, know how to build strong relationships, identify challenges and find solutions. You thrive in a fast-paced environment and look at change as an opportunity to grow.
As an eLearning manager, you will:
  • Manage a team of eLearning multimedia specialists and visual designers
  • Develop and monitor learning performance in collaboration with other departments within the Customer Care organization
  • Manage the development and delivery of eLearning and video training courses and programs
  • Manage eLearning programs to support onboarding, internal product trainings, ongoing online training courses and soft skills developmental courses for global teams
  • Oversee eLearning projects and ensure they're aligned with KPIs and deadlines
  • Work closely with your counterparts in other regions to evolve/develop projects and programs under your jurisdiction
  • Partner with the on-site Learning & Development and Quality Control teams to deliver accurate and efficient trainings
  • Utilize data to improve project processes, delivery and content
  • Analyze data and insights from our internal Learning Management System to make informed business decisions for future projects

While the Wix U.S. team is working from home during Covid-19, we're seeking Miami-based candidates who are able and willing to work on-site once we return to the offices.
We're proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcome and anyone has the right to succeed.
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