Lab Infrastructure Specialist
Company Description
Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at www.rapid7.com.
The Opportunity
Rapid7's Global Education Services team is looking for a knowledgeable cloud infrastructure specialist to manage the Education Services virtual lab environment. The right candidate will not only ensure the virtual machines, hosted in Cloudshare, are patched and properly segmented from the public network, but will also work with content development to keep hosted software at the most recent viable release and in compliance with acceptable use policies. The right candidate will be meticulous, able to track and manage the status of multiple environments, and brilliant at change order management. Is that you?
Duties And Responsibilities
Manage and implement infrastructure to support global Education Services initiatives
Partner with product specialists to architect and implement lab environments for Rapid7 solutions
Test and validate practical lab exercises for Rapid7 curricula (both ILT and on-demand training)
Patch management of Microsoft and Linux Virtual Machines (VMs)
Change management, including communicating lab environmental changes impacting Education Service stakeholders
Create usage policies in support of diverse learning audience
Provision labs environments for Rapid7 Instructor-Led Training classes
Work with Education Service delivery team to troubleshoot/fix environment issues
Desired Skills And Experience
Demonstrated knowledge of cloud and virtual environments
Windows and Linux agnostic
Integration and ecosystem expert (AD, LDAP, Mail, ChatOps)
Experience managing VLANs to allow restricted access to Rapid7 cloud platform
Experience documenting environment architectural diagrams
Python scripting experience desirable
Architect and update VMs to balance performance/cost efficiency
Comply with in-scope compliance requirements (security, privacy, license, acceptable-use, etc.)
Education and Certifications: ANY of the following
AS degree in Information Technology (IT), Computer Science (CS), Management Information Systems (MIS), Software Development & IT Operations (DevOps)
Professional certification from online or military training organizations in IT, CS, MIS, DevOps, or similar area of study
Two or more years practical experience working with virtual lab environments in support of technical training