eCommerce Specialist at JOANN (Cleveland, OH)

| Cleveland, OH
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SUMMARY

The role of the Specialist, eCommerce is to provide support to eCommerce merchandising and Site merchandising teams. The Specialist, eCommerce will be involved in the day to day execution for site merchandising, attribution, image processing, and on site experience. This Team Member will perform entry-level eCommerce functions and assist with all processes needed to complete a successful on site experience for our customers. They maintain accuracy in article attribution, images, copy, content, and search data. The Specialist, eCommerce will be the liaison to the in-store merchant teams to ensure that on site merchandise the site content encompasses their vison. Support eCommerce merchandising and Site merchandising with the accuracy, process, and support for all articles, collections, images, and content across the ecommerce channel.

PRINCIPAL DUTIES
  • Collect data for article descriptions, attributes, and images to ensure the best on site customer shopping journey. Collection will include collaboration from multiple buying areas an will be the key to ensuring that timing and content are up to best standards set forth by the merchandising teams.
  • Process main and alternate images for products on site, ensuring the best merchandising experience possible, this includes updating product collections, titles and relative on site search. Image processing will include main and alternate images, ensuring when customers are shopping, they have the best possible visual experience.
  • Liaison between in store merchandising team and eCommerce merchandising team to ensure that all articles have attributes created that ease the consumer shopping behavior. This includes on going maintenance as well as first time set up for all articles.
  • Accountable for the entire on site experience for hundreds of thousands of articles spanning hundreds of product categories. Critical thinking to ensure we show up as our best branding for our customers. Accountability will include copy writing, attribution, and navigation on site.


KNOWLEDGE, SKILLS & ABILITIES
  • Ability to communicate in technical and non-technical terms
  • Requires flexibility, initiative and team-focus to drive success
  • Fosters an atmosphere of cooperation and collaboration among other departments
  • Customer Centric mindset
  • Extensive experience with Microsoft Product Suite
  • Can manipulate large data sets, to align on analytical based decisions
  • Detail-oriented, with strong organizational skills, able to work under deadlines in a changing environment, and ability to manage and prioritize multiple projects simultaneously
  • Strong communication skills, leadership, team management and ability to build relationships across cross-functional teams


EDUCATION & EXPERIENCE
  • 4 Year / Bachelors Degree in business or related field
  • 0-2 years experience
  • Merchandising internship, JOANN Store experience, or other retail experiences preferred


This position will be located at:
5555 Darrow Road Hudson, OH 44236

JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.
More Information on JOANN
JOANN operates in the Retail industry. The company is located in Hudson, OH. JOANN was founded in 1943. It has 6028 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 19 open jobs at JOANN, click here.
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