EA Configuration - Systems Analysis Advisor - Evernorth (Work at Home) at Cigna (Remote)

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Cigna is a global health service company dedicated to helping the people we serve improve their health, well-being and peace of mind. But we don't just care about your well -being, we care about your career health to. That's why when you work with us, you can count on a different kind of career - you'll make a difference, learn a ton and share in changing the way people think about healthcare.

The Configuration Market Advisor (CMA) is responsible for system configuration change requests (CCRs) for their assigned markets, working with the Configuration Analysts matrixed to their peers in the business and network operations. The main assignment for this position will be overseeing Benefit Configuration for the Annual Enrollment Period (AEP).

Key Responsibilities:
  • Reviews requests for configuration changes (CCRs) for completeness and clarity
  • Reviews configuration and associated documentation for accuracy, completeness and appropriateness, recommending most appropriate modeled solution when necessary
  • Collaborates with business partners (Claims, PDM, etc.), network operations and marketing counterparts
  • Assists/coaches Configuration Analysts on most appropriate configuration, addresses questions and forms root cause analysis on proposed failures
  • Identifies process and system improvement opportunities
  • Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results
  • Coordinates activities with other IT sections (e.g., business analysts, development team)
  • Functions as subject matter expert for industry and system related issues


Required Experience / Qualifications:
  • MUST BE a current contractor with Cigna, Express-Scripts or Evernorth. Evernorth is a new business within the Cigna Corporation
  • High School Diploma or GED required
  • At least five years of solid, diverse work experience in IT, health insurance delivery, claims processing, enrollment processing, premium billing, provider contracts, benefits administration or configuration desirable
  • Knowledge of systems analysis phases as it relates to configuration, but also considers the business implications of the application of technology to the current and future business environment
  • Ability to handle multiple competing priorities in a fast-paced environment
  • Ability to collaborate with a team of Business Analysts, Systems Analysts, Project Managers and Application Developers to convert business requirements into technical specifications
  • Demonstrates extensive problem solving and analytical skills


Desired Experience / Qualifications:
  • Solid knowledge of Software Development Life Cycle (SDLC)
  • Benefits Administration, Medicare/Medicaid/Medicare-Medicaid Plan knowledge
  • Sarbanes Oxley (SOX) governance experience
  • Team leadership experience
  • Bachelor's degree in a related discipline and/or equivalent work experience


For this position, we anticipate offering an annual salary of $91,000 - $151,600, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we'll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the "Life at Cigna" tab on our careersite: www.cigna.com/careers

About Evernorth

Evernorth, Cigna Corporation's health services segment, exists to elevate health for all. We're building on our legacy and redefining health care as we know it. Unbiased in how we think, we create without limitation. We partner without constraints, deliver value differently and act in the interest of humanity. Solving across silos, closing gaps in care, and empowering clients, customers, and people everywhere to move onward and upward. When you work with us, you'll be empowered to solve the problems others don't, won't or can't. Join us. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
More Information on Cigna
Cigna operates in the Healthtech industry. The company is located in Bloomfield, CT, Phoenix, AZ, Philadelphia, PA and Plano, TX. Cigna was founded in 2022. It has 74000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 196 open jobs at Cigna, click here.
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