E-Commerce Coordinator
Company Description
Overview
SPANX isn’t your average company… we revolutionized an industry with just $5,000 in savings and zero outside funding. We are in the fashion and retail industry, but we don’t obsess trends, rules or traditional ways of doing things. Rather, we invent solutions and hold several patents. We are focused on reinventing wardrobe basics that have earned cult-followings from customers around the world, earning Spanx shout-outs from the world’s most famous women. We are a high-growth, digital company with an iconic brand that earned its reputation for over 20 years by delivering amazing products and staying true to our greater mission of supporting and elevating women. We don’t believe “pain is beauty” and we don’t believe “business is war.” We run our business with kindness, empathy, intuition, creativity, integrity… and fun. We don’t believe you have to act serious to be taken seriously. We dream big, think forward and give back. We challenge the status quo, aim high and celebrate our “oops” moments. We test and learn, and we aren’t afraid of failure. We think like entrepreneurs in everything we do, and we look for people who are self-starters, kind, creative and out-of-the box-thinkers. If this sounds like you, join us! And help us make the world a better place... one butt at a time.
Job Description
About the role
SPANX is seeking a proactive, highly motivated E-Commerce Coordinator to own the day-to-day execution of site optimizations on Spanx.com. This individual has experience in, and a passion for, site merchandising and customer experience.
In this role, you'll own day-to-day execution to actively merchandise Spanx’s e-commerce site(s). Responsibilities will include daily evaluation & optimization of top-trafficked pages, supporting new product launches, populating & monitoring enhanced content across pages, and contributing to large-scale strategy to continuously improve the Spanx.com shopping experience.
The ideal candidate will have proven experience in evaluating site performance, autonomously managing day-to-day e-commerce operations, and contributing to the advancement of a digital organization.
This role is based in our Atlanta headquarters and reports into the Manager of E-Commerce (open role).
You’ll love it because you will…
- Obsess over small details that drive sales performance such as: sort order, inventory, swatch management, imagery, & more.
- Monitor daily site performance such as conversion, add to cart, and product page view rate, making recommendations to the team for ways to improve.
- Assist in channel reporting, present data in an actionable way to proactively make program optimizations and enhancements - report on goal progress, forecasts, results, and challenges .
- Assist in data entry & enrichment within our Product Information Management system for new product launches.
- Proactively come to the table with ideas on process improvements and increased efficiencies across all E-Commerce work tracks.
- Collaborate with cross-functional partners such as Creative, Marketing, and Planning to support business needs across various channels.
- Support Digital Product team in any product data or content support to power enhancements to site.
- Field ad hoc requests, address & solve for urgent business needs, and complete other duties as needed.
Qualifications
We require…
- Bachelor’s degree required
- 1-2 years of experience in Site Merchandising or E-Commerce operations
- Experience with Shopify, Google Analytics, and/or Salsify is a plus
- Excellent project management and organizational/time management skills with specific attention to detail
- Proactive individual driven by results who can manage multiple projects, tasks, and people in a fast-paced environment
- High level of accuracy, attention to detail, and written/verbal communication skills
- Ability to communicate clearly and effectively
- Demonstrated ability to establish trust and build relationships across teams
- Self-motivation, organization, and initiative to support team and companywide priorities
- A creative and strategic thinker who can identify opportunities for growth and provide solutions
- A desire to learn, contribute, and evolve on all levels
Additional Information
About Spanx
In 2000, Sara Blakely had a party to go to, a pair of white pants and a struggle to find the right undergarments. So, she cut the feet out of her control-top pantyhose, creating a smooth canvas to wear under her clothes. Through sheer tenacity and a strong belief in herself, she revitalized the hosiery industry and created a new category. Since her original invention of footless pantyhose, SPANX has created thousands of other products – all centered around creating wardrobe solutions and empowering customers to look and feel their best. We dream big, think forward and give back. We challenge the status quo and aim high. We hustle hard, but we never take ourselves too seriously… because where’s the fun in that?
All your information will be kept confidential according to EEO guidelines.