DOL TAP Senior Employment Navigator - Norfolk, VA at Serco (Hampton Roads, VA)

| Hampton Roads, VA
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Position Description

JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans' Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.

The DOL VETS TAP program needs skilled and compassionate Senior Employment Navigators who can assist military personnel in their transition to civilian occupations and providing individual counseling on the job search process. Senior Employment Navigators would be expected to assess the transitioning Servicemember and/or transitioning spouse's acquired skills via tools/software provided and assist with career exploration and translating their military experience desired by future employers. Senior Employment Navigators would also be expected to connect transitioning Servicemembers and/or spouses to DOL government and non-government partners as well as American Job Centers based on the Servicemember and/or spouse's needs. Some travel may be required.

In this role, you will:
  • Listen to Service Members, analyze their expressed needs, suggest solutions, and action plans.
  • Provide job search guidance and career advice; assure the transitioning service member (TSM) understands and can access available resources.
  • Assist with job matching of vacancy postings, with TSM's skills and work requirements.
  • Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.
  • Possess extensive knowledge of the current labor market information.
  • Provide resume and cover letter advice.

To be successful in this role, you will have:
  • A High School Diploma.
  • 5 years of military Transition Assistance Program (TAP) experience.
  • Knowledge of the civilian workplace, translating military skills/language, assessing job market, and researching/interpreting job requirements.
  • Proficient in the Microsoft Suite of Applications and virtual meeting platforms.
  • The ability to work well with the Military clients and must be able to communicate orally and in writing.
  • The abilty to travel as needed.
Additional desired experience and skills:
  • A Bachelor's degree and 3 years of employment or career counseling experience.

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply.
Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit:

If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected]

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).
More Information on Serco
Serco operates in the Healthtech industry. The company is located in Reston, VA. Serco was founded in 1988. It has 28774 total employees. It offers perks and benefits such as Dental Benefits, Health Insurance Benefits, Paid Holidays, Paid Sick Days, Job Training & Conferences. To see all 103 open jobs at Serco, click here.
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