Director of Technical Operations
Company Description
Locus Robotics is a leader in the rapidly growing eCommerce order fulfillment optimization space. Our solution helps warehouse owners attain 2-3X efficiency over cart-picking operations by empowering pickers to work collaboratively with our robots, while integrating with the operator’s Warehouse Management System and using and optimizing existing facility infrastructure. This is an opportunity to join a very smart team deploying cutting-edge technology to address real-world logistics challenges for major global brands.
Job Description
We are looking for a Director of Business Operations to work cross-functionally within our organization spearheading a broad range of projects including system development and improvement, data consolidation, and asset tracking in order to in optimize business practices internally.
Responsibilities
- Own the tracking of Locus’s growing robot fleet and associated equipment, including the development of requirements, systems, and tools for cross-functional stakeholder users
- Partner with sales operations, marketing operations, and finance to implement and drive end-to-end automation across various internal Locus functions and systems which use common data to ensure data consistency
- Work cross-functionally with customer success, IT, contracting, engineering, and operations to ensure stakeholder needs are met
- Understand Locus’s existing tools and infrastructure and leverage data from these systems, as necessary, to achieve the above outcomes
- Assist with the management of Locus’s short-term bot subscription program
- Define and lead other projects in conjunction with the Locus operations team to ensure strong asset utilization
- Lead other resources, as needed, to ensure success
- Participate in audits
Qualifications
- 7+ years of relevant work experience in a technology startup or consulting firm
- Strong knowledge of IT systems, tools, and integrations
- Strong ability to partner cross-functionally, inclusive of customer success, IT, contracting, engineering, and operations
- Prior NetSuite, Salesforce and Asana experience
- Exceptional analytical skills
- Excellent communication and presentation skills
Additional Information
Locus Robotics is an Equal Opportunity Employer