Director, Strategy and Operations
About the company
At Covera, we're committed to ensuring high-quality healthcare is more than just a promise. That's why we're leading the way in the emerging science of quality, and connecting providers and payers in their shared quest to improve patient outcomes and care quality. By tackling this challenge, we have the ability to impact millions of lives by raising the standard of care nationwide.
Our initial focus is radiology, where an early and accurate diagnosis has a profound impact on the rest of a patient's care journey. Through our work, which uses clinically-validated science-based tools, we're helping doctors enhance their care, ensuring patients get the right diagnosis, and enabling the healthcare system to support quality improvement at scale.
Through our clinical intelligence platform, we have launched programs that help people access the most effective care and provide doctors with AI-powered quality insights and tools to enhance their care. Today, Covera is partnered with leading employers, payers and healthcare organizations across the US, including Walmart and Microsoft. And, with a pipeline representing over 25% of insured Americans, we are in the early stages of improving care quality for all patients across the globe.
In August 2021, we raised a $25M Series C financing round with Insight Partners, a leading global venture capital and private equity firm investing in high-growth companies driving transformative change in their industries.
About the role
We’re looking for a Director of Provider Partnership Strategy and Operations. This role is at the heart of what we do: Identify & work with radiology practices and practitioners to improve clinical quality and diagnostic accuracy. In this role, you will oversee business operations, analytics and market intelligence for the Provider Partnerships team. You will create and manage a scalable infrastructure to drive business goals and streamline processes. Additionally, you’ll work with various stakeholders in Analytics, Data Science, Legal, Operations, Quality, and beyond to build, evolve, and maintain capabilities driving the Provider Partnership team’s performance. This role reports to the VP of Provider Partnerships and is a critical component of the Provider leadership team.
You will be expected to:
- Own and drive the strategic activities
- Lead go-to-market strategies, acting as business partner to contracting leadership
- Understand our current relationships and network to identify opportunities for improvement/expansion for existing and prospective clients - and products
- Support Covera Health’s marketing and PR efforts within the provider community
- Build capabilities
- Develop the approach and logic to track, report on, and enable the activities of the Contracting and Provider Success teams
- Create, implement and maintain a reliable and standardized market assessment process
- Develop infrastructure to rely on “one source of truth” across multiple data sets
- Support implementation of future products as it relates to Provider Partnerships’ needs.
- Run the operational activities
- Develop strategy for lead generation based on market knowledge, gaps in coverage, etc.
- Track, report, and manage top of funnel, pipeline, etc.
- Track report and manage Provider Network key metrics and analytics
Requirements
- BA or BS required
- 7+ years experience in a fast-paced environment, ideally in an entrepreneurial or consulting setting
- Demonstrated ability to develop and run processes at scale (getting it done)
- Possess solid business acumen and analytical mindset with the ability to identify metrics and data to back up your strategy, programs and ideas
- Experience utilizing and developing reports, metrics and dashboards with salesforce.com, Tableau or other relevant sales metric tools or programs
- A proven track record of strong people leadership skills with expertise in growing & developing high-functioning teams
- Regularly approach complex business problems in a structured way and drive rapidly towards insight
- Comfortable working in a high growth, constantly changing environment
- Have exceptional prioritization and project management skills
- Strong ability to collaborate with cross-functional teams and communicate effectively with a diverse range of internal stakeholders
Benefits
You will be a full-time employee with a competitive salary, stock options, and great benefits. These benefits include medical, dental, and vision insurance, HRA, 401k, pre-tax commuter benefits, flexible paid time off, and--when we go back to the office--a comfortable office space filled with a variety of quality snacks and beverages. Most importantly, you’ll get to know each of us and we love to work together to find solutions. We are a talented, fun, focused, and unique team of people who are truly passionate about changing healthcare for the better! Even while remote, you'll experience the Covera culture as we offer a host of virtual experiences including a book club, fitness club, guest speakers, dynamic Slack channels, and more!
At Covera Health, we strive to build diverse teams that reflect the people we want to empower through our technology. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Covera Health is proud to be an equal opportunity workplace and affirmative action employer. If you have a specific need that requires accommodation, please let a member of the People Team know.