Join VillageMD as a Director of Strategic Initiatives in our Texas Market

Join the frontlines of today's healthcare transformation 

Why VillageMD?

At VillageMD, we are committed to helping patients achieve greater health by delivering the most effective, accessible and efficient healthcare in the world through partnership with primary care physicians. We're in a unique position to impact everyone in primary care from independent, family-owned practices to world-class health systems. As part of achieving this goal, the Senior Director, Strategic Initiatives will drive execution in improvement and support of operational planning, reporting, and performance measurement. In this role, we are looking for a service-minded and detail-oriented individual who will serve as a critical resource in supporting, managing and driving strategic projects and initiatives with senior management in executing business strategies.

Reporting directly to our Regional Vice President of the Texas Market, this person will work with executives across Texas in clinic operations, value-based care operations, care management, and with payer partners to build strong cross-functional relationships with external and internal stakeholders to implement business strategies.  This position is similar to a ‘chief-of-staff’ role that will require personal initiative, ownership and accountability to drive success across the state. We are looking for a hands-on individual who will provide operations planning and reporting guidance to monitor and manage key deliverables with a commitment to follow-up and follow through. You’ll need to demonstrate the ability to inform and influence market leadership by developing and nurturing strong relationships that result in execution.

Examples of key accountabilities in this role include:

• Serving as liaison between finance, analytics and market operations teams to architect and publish timely operating reports that support regular reviews of performance against key clinical and financial indicators
• Ownership and project management responsibility for large scale strategic planning processes including process enhancement, implementation and driving to completion. Lead change and execution on business objectives
• Actively participating in market operations reviews and maintaining visibility across market partners
• Tracking key operating meeting takeaways and action steps and required follow-up to manage project points to completion
• Balancing the needs of local markets and corporate stakeholders with a service mentality that continuously improves the usefulness of operational reporting
• Developing quarterly operational reporting package and supporting market operators in preparation for market business reviews
• Building strong cross functional relationships

What will make you successful here:

• A proactive approach to data gathering and the ability to articulate and overcome barriers by leveraging strong relationships to advance work
• A track record of building meaningful relationships across a diverse group of stakeholders and the ability to manage large-scale programming from concept through fruition
• A high tolerance for ambiguity, a service orientation, and a high level of humility for successful assimilation in our highly collaborative, entrepreneurial culture
• You have a strong sense of personal accountability for delivering individual and team results
• Experience performing under pressure with a keen sense of urgency, attention to detail, and a commitment to doing what you say you will do
• Ability to advise and make recommendations to business leaders on key strategic and tactical decisions
• Experience leading change and executing on business objectives through oversight and management of key stakeholders and owners
• You have a passion for being hands-on in problem-solving and execution
• You demonstrate humility through your actions, relationships and communications with others

What you bring to VillageMD:

• Bachelor’s Degree required; healthcare industry experience strongly preferred 
• A minimum of 3 years of relevant, progressive operations experience; ideally a background that has used financial and other data to drive operational reporting and discipline
• Strong financial and data analytics acumen; operational in nature but with technical knowledge of systems and concepts and can liaison between data and operations
• Proven reporting and program development experience including past experiences building cohesive process and supporting structure in a geographically dispersed, complex business structure
• Prior experience managing a large-scale project, initiative or department
• Desire to be hands-on with a track record of “rolling up your sleeves” to drive desired outcomes
• Demonstrated organizational skills and the ability to effectively manage and pivot between competing priorities
• Proven experience operating successfully within ambiguity; a results-oriented professional who can make sense of chaos to continually deliver desired results
• A flexible mindset and personality; someone who can demonstrate the ability to think outside the box and formulate creative solutions
• Excellent interpersonal communication, a high attention to detail, and critical problem-solving skills to garner credibility and develop strong relationships
• Ability to travel as needed, likely 25 – 30%

At VillageMD, we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.