Director, Strategic Initiatives at VillageMD

| Houston, TX
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Join VillageMD as a Director of Strategic Initiatives in our Texas Market

Join the frontlines of today's healthcare transformation 

Why VillageMD?

At VillageMD, we are committed to helping patients achieve greater health by delivering the most effective, accessible and efficient healthcare in the world through partnership with primary care physicians. We're in a unique position to impact everyone in primary care from independent, family-owned practices to world-class health systems. As part of achieving this goal, the Senior Director, Strategic Initiatives will drive execution in improvement and support of operational planning, reporting, and performance measurement. In this role, we are looking for a service-minded and detail-oriented individual who will serve as a critical resource in supporting, managing and driving strategic projects and initiatives with senior management in executing business strategies.

Reporting directly to our Regional Vice President of the Texas Market, this person will work with executives across Texas in clinic operations, value-based care operations, care management, and with payer partners to build strong cross-functional relationships with external and internal stakeholders to implement business strategies.  This position is similar to a ‘chief-of-staff’ role that will require personal initiative, ownership and accountability to drive success across the state. We are looking for a hands-on individual who will provide operations planning and reporting guidance to monitor and manage key deliverables with a commitment to follow-up and follow through. You’ll need to demonstrate the ability to inform and influence market leadership by developing and nurturing strong relationships that result in execution.

Examples of key accountabilities in this role include:

  • Serving as liaison between finance, analytics and market operations teams to architect and publish timely operating reports that support regular reviews of performance against key clinical and financial indicators
  • Ownership and project management responsibility for large scale strategic planning processes including process enhancement, implementation and driving to completion. Lead change and execution on business objectives
  • Actively participating in market operations reviews and maintaining visibility across market partners
  • Tracking key operating meeting takeaways and action steps and required follow-up to manage project points to completion
  • Balancing the needs of local markets and corporate stakeholders with a service mentality that continuously improves the usefulness of operational reporting
  • Developing quarterly operational reporting package and supporting market operators in preparation for market business reviews
  • Building strong cross functional relationships

What will make you successful here:

  • A proactive approach to data gathering and the ability to articulate and overcome barriers by leveraging strong relationships to advance work
  • A track record of building meaningful relationships across a diverse group of stakeholders and the ability to manage large-scale programming from concept through fruition
  • A high tolerance for ambiguity, a service orientation, and a high level of humility for successful assimilation in our highly collaborative, entrepreneurial culture
  • You have a strong sense of personal accountability for delivering individual and team results
  • Experience performing under pressure with a keen sense of urgency, attention to detail, and a commitment to doing what you say you will do
  • Ability to advise and make recommendations to business leaders on key strategic and tactical decisions
  • Experience leading change and executing on business objectives through oversight and management of key stakeholders and owners
  • You have a passion for being hands-on in problem-solving and execution
  • You demonstrate humility through your actions, relationships and communications with others

What you bring to VillageMD:

  • Bachelor’s Degree required; healthcare industry experience strongly preferred 
  • A minimum of 3 years of relevant, progressive operations experience; ideally a background that has used financial and other data to drive operational reporting and discipline
  • Strong financial and data analytics acumen; operational in nature but with technical knowledge of systems and concepts and can liaison between data and operations
  • Proven reporting and program development experience including past experiences building cohesive process and supporting structure in a geographically dispersed, complex business structure
  • Prior experience managing a large-scale project, initiative or department
  • Desire to be hands-on with a track record of “rolling up your sleeves” to drive desired outcomes
  • Demonstrated organizational skills and the ability to effectively manage and pivot between competing priorities
  • Proven experience operating successfully within ambiguity; a results-oriented professional who can make sense of chaos to continually deliver desired results
  • A flexible mindset and personality; someone who can demonstrate the ability to think outside the box and formulate creative solutions
  • Excellent interpersonal communication, a high attention to detail, and critical problem-solving skills to garner credibility and develop strong relationships
  • Ability to travel as needed, likely 25 – 30%

At VillageMD, we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • Neo4jDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases

An Insider's view of VillageMD

What's the biggest problem your team is solving?

Aggregating disparate sets into one consumable interface is difficult. We constantly think about how to solve it faster and better while keeping it flexible and scalable.


Principal Software Engineer

What makes someone successful on your team?

It’s an individual’s willingness to get into the details, fully understand the current path to delivery, and think critically about the problems that face providers today that will make them successful at VillageMD.


Director, Product Development

What’s the vibe like in the office?

The office vibe is centered on holding our work to high standards while maintaining an environment focused on fun and collaboration. My coworkers and I will often be working on completely unrelated projects, but when we hit a roadblock we step back and ask each other for feedback and help. That’s usually when we find the best solutions.


Healthcare Informatics Analyst

What are VillageMD Perks + Benefits

VillageMD Benefits Overview

We offer competitive bonus, great benefits, generous PTO, strong parental leave policy, and 401k with a match. We are conveniently located near Metra and L trains, and offer commuter benefits. We offer schedule flexibility and work from home options. And, last but certainly not least: loads of snacks and fresh ground whole bean coffee!

Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks

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