Director of Security at Kaiser Permanente (Portland, OR)

| Portland, OR
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Description: The Director of Security-MOC is a member of ESS-Security and whose remit is to support the achievement of Kaiser Permanentes topline goals and the MOCs market level goals through the physical protection of the care environment in their market.

Responsibilities include directing and managing security teams to safeguard people, property, assets, and interests in support of the core business of providing high-quality and affordable healthcare. Facilities in the market may include a wide variety of caregiving settings - hospitals, ambulatory surgical centers, medical office buildings, clinics, etc. - and other sites which could include pharmacies, administrative office buildings, data centers, and other types of facilities.

The Director of Security-MOC is the single-source security subject matter expert for their market. Aligned with the enterprise service delivery objectives of ESS-Security, the Director of Security provides security solutions, alternatives, and recommendations across the full spectrum of the service line, to include threat management/preventing workplace violence, access control, technology integration, risk-based staffing, training, contract management, policy-development, loss prevention, incident reporting/critical notifications, analysis, program measurement, continuous improvement, crime prevention and investigations, risk assessment and mitigation, law enforcement liaison, special event support, leader development, and governance.

The well-qualified candidate will have extensive experience effectively applying security principles in complex and dynamic operational settings; have well developed business acumen and competencies; be an excellent communicator; have a strong service orientation; and be skilled at problem-solving, decision-making, business plan development, and program execution to achieve desired outcomes.

Essential Responsibilities:

  • The Director manages delivery of core security services through the Shared Service Model and execution of a Service Level Agreement (SLA) between ESS-Security and the markets stakeholders and joint accountability executive. The SLA defines the scope and measure of services provided, clarifies service level expectations, sets service level measures, and defines the RACI of services. Core security services identified in the ESS-Security Service Catalogue include security operations and patrolling, security systems operations and maintenance, threat management, risk management, and loss prevention.
  • The Director leverages regular and multiple means of communication - visits, calls, video conferences, written emails, etc. - to cultivate impactful relationships and facilitate on-going collaboration with market customers and stakeholders including market leadership, joint accountability executives, and contract security service provider management. The Director also integrates security with organizational partners in the market including Risk, Safety, Compliance, Privacy, Human Resources, Information Technology, Nursing, and Facilities. The Director is the primary company representative connecting and networking with local and state law enforcement for the purposes of intelligence gathering and support. The Director collaborates effectively with other Directors of Security-MOCs and centrally based ESS-Security functions in support of regional and enterprise related initiatives.
  • In conjunction with the Senior Director Regional Security - MOCs, the Director is responsible for the measuring and communication of market security services business performance and the analysis and reporting of security incidents and activities including guard-force staffing model development and annual refresh; annual zero-based budget development and rationalization; on-going monthly budget management and forecasting, variance analysis, and risk identification; service delivery metrics identified through the SLA; and analysis and delivery of security incident reporting or on-demand risk assessments.

Basic Qualifications:


  • Minimum five (5) years experience supervising six (6) or more other manager-level employees and fifty (50) or more indirect reports required.
  • Minimum ten (10) years security experience with a major corporation and/or law enforcement, military, intelligence, or private sector organization required.


  • Bachelors degree in Business Administration, Public Policy, Healthcare Management, Criminal Justice, Corporate Security, or related field from an accredited college or university required.

License, Certification, Registration

  • N/A

Additional Requirements:

  • Prior experience with security organizations or law enforcement agencies protecting people and assets of organizations of 50,000 people or larger preferred while leading a geographically dispersed team.
  • Experience and expertise with risk assessments and mitigation, threat management, investigations and loss prevention, security technology integration, measurement and analytics, security-related policy development, business continuity, budgeting, and contract/vendor negotiation and management.
  • Must be able to work in a Labor/Management Partnership environment.
  • Must be adept with measuring key program metrics, KPI, Executive Reporting, building effective business cases which effectively rationalize resource allocation and implementing new programs and initiatives.
  • Must be automation savvy; highly proficient with software programs, desktop publishing and audio-visual equipment and materials
  • Must have strong project management skills.
  • Must have strong customer focus and service orientation.
  • Must possess strong interpersonal skills and the ability to successfully resolve conflict.
  • Must possess strong oral and written communication skills.
  • Must be able to work through the absence of established processes, be a key agent of change for process-creation.

Preferred Qualifications:

  • Experience in de-escalation techniques preferred.
  • Knowledge of and practice experience in seclusion and restraint reduction in an acute care environment preferred.
  • Experience with NIMS, ICS and/or HICS incident management structures preferred.
  • Masters degree in any field from accredited college or university preferred.
  • Advanced/senior law enforcement/executive development training preferred.
  • Certified Workplace Violence and Threat Specialist (WVTS) or Workplace Violence Prevention Specialist preferred.
  • Professional affiliation with ASIS, the International Security Management Association (ISMA), the Association of Threat Assessment Professionals, other Criminal Justice/Public Safety organizations preferred.

Primary Location: Oregon,Portland,Kaiser Permanente Building
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 04:00 PM
Job Schedule: Full-time
Job Type: Standard
Employee Status: Regular
Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee
Job Level: Individual Contributor
Department: Po/Ho Corp - Security Services - 0308
Travel: Yes, 10 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
More Information on Kaiser Permanente
Kaiser Permanente operates in the Healthtech industry. The company is located in Oakland, CA. Kaiser Permanente was founded in 1945. It has 127523 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 72 open jobs at Kaiser Permanente, click here.
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