Director, Regional Payments at Amadeus (Miami, FL)

| Miami, FL
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When we're looking to hire at Amadeus, we look internally first. Our teams get the benefit of your experience and you get more chances to grow and progress. So, if you are ready for a new challenge and want to drive your career, apply now!


Summary of the role:

Are you the next Director of Regional Payments we are looking for?
  • You will lead payment sales process in the region by working closely with sales engineer and other commercial and product managers.
  • You will drive payment merchant opportunities from prospecting to contracting.
  • You will manage the commercial relationships and revenue generation of a portfolio of customers and markets in cooperation with TU and payment customer facing teams to maintain a high standard of customer satisfaction and profitability.
  • You will develop Amadeus Payments customer accounts in the region, contribute in sustaining and growing Amadeus market share and revenues to achieve long-term success with customers.


In this role you'll:
  • Promote and close new sales with assigned customer & market portfolio. This requires:
  • Sales planning and execution in line with BU Merchant strategy.
  • Prospecting and opportunity assessment.
  • Commercial proposals (preparation, submission and follow up)
  • RFP management within your customer segment base.
  • Closing and Contracting.
  • Retain and grow existing market share and revenues
  • Strategically working with customers to adopt/implement/onboard largest share of their business as possible, in close collaboration with Customer Care role.
  • Ensure billing and money flow.
  • Account & relationship management with customers and internal Amadeus stakeholders.
  • Identify key accounts to set plans leading to build strategic relations and to grow mutual business. Providing presentations, consultancy and expertise involving face-to-face business review meetings and liaison with customers. Alignment and coordination with the teams required to ensure customer satisfaction and highest NPS.
  • Provide the regional business needs to the BU in order to build the region's sales strategy and pipeline.
  • Represent the Payment BU at internal and external regional meetings.
  • Facilitate customer participation in Amadeus events, campaign testimonials, etc


About the ideal candidate:
  • Education: Bachelor degree in Business Administration, Marketing or similar and/or equivalent experience. Masters degree preferred.
  • Relevant Work Experience:
    • At least five years of proven successful contribution in a customer facing role selling payment solutions to travel merchants.
    • Previous experience in the travel industry required.
    • Proven track record of hitting sales targets
    • Financial / Payment industry knowledge is a big advantage
    • Exposure to a multicultural / multinational customer environment is a must
  • Business Understanding:
    • Good undertsanding of payment industry and players
    • Good understanding of travel merchants and their distribution channels
  • Skills:
    • Computing: Generic MS Office, internet applications and SalesForce CRM
    • Language: Proficient in English and Spanish. Portuguese is a plus
    • Specific Knowledge: Payments solutions
    • Other: High motivation; proactivity and willingness to travel when business environment permits


What we can offer you:
  • The opportunity to work for one of the world's top leading travel tech companies; a company that originated in technology innovation and sees the world with a technology-first perspective
  • Skills development and opportunities to try new ideas
  • A global diverse work environment


Application process:

The application process takes no longer than 10 minutes! Create your candidate profile, upload your CV and apply.

Are you the one we are looking for? Apply now!

Our diversity commitment: equality, diversity and inclusion are part of who we are. We're committed to equal opportunities and treatment regardless of age, ethnicity, gender, beliefs, sexual orientation or disability.

The posting of vacancies and the treatment of applications are, in each Amadeus location, subject to national law and possible collective agreements with local staff representation. Internal Mobility policies vary from office to office, please check with your local HR representative the requirements and policy in place. E.g. a minimum time on position or Line Manager approval may be requested.
More Information on Amadeus
Amadeus operates in the Information Technology industry. Amadeus was founded in 1987. It has 10001 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 1 open jobs at Amadeus, click here.
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