Position Summary

Making the future is everyday life at Samsung. We're seeking innovators who are called to not just change the world, but build a better one. We make the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset - better builds on better.

The Samsung direct-to-consumer eCommerce team is looking for a Director to be a key leader within the eCommerce Strategy & Operations team to drive the business performance of multiple sellout platforms on Samsung.com. This role will be a highly visible leader to track and optimize the business performance of multiple business critical platforms, which account for more than $1B in revenue. This role will be the accountable lead for driving the top and bottom line performance for these platforms, acting like a GM for these critical platforms. This role will have high-visibility with senior leadership and be a cross-functional leader accountable for delivering results.

Location: Flexible to NJ/ Plano, TX and Bellevue, WA
Role and Responsibilities

Responsibilities:

• Analyze performance vs. plan and develop concrete action plans to achieve and exceed business targets for revenue and profitability.
• Provide recommendations for promotions and MDF investment to improve top and bottom line performance.
• Benchmark competitors and Carriers to identify gaps in experience and how to grow overall performance.
• Provide regular and ad hoc reporting and analyses to leadership and present in key forums such as CEO Ecommerce Reviews
• Continuously evaluate and identify ways to improve the CEJ and consumer experience to maximize sales and conversion.
• Lead a team of 6 individuals and be accountable to delivering more than $1B in revenue.

Skills and Qualifications

Skills and Experience:

• Bachelor's Degree with 12+ years of experience with eCommerce P&L responsibility, program management, or similar with accountability to deliver top and bottom line results
• MBA or graduate degree preferred
• Strong leader, able to deliver results by partnering with stakeholders across all levels of the organization
• Highly data-driven, ability to speak and think in numbers
• Experience leading analytics team a plus
• Demonstrated experience driving business strategy and results and working closely with technical product teams
• Self-starter, able to proactively identify opportunities and lead teams to implement
• Results-oriented, not afraid of being accountable to hitting monthly and quarterly business targets
• Previous experience in program management, e-commerce, or similar function, with heavy focus on data analysis and driving revenue / profit. Prior P&L experience preferred
• Demonstrated success in a high-pressure and fast-paced environment with ability to respond to changing priorities without loss in performance or productivity
• Ability to lead cross-functional teams and drive influence across many levels of the organization
• Microsoft Standard Office Suite and advanced expertise in PowerPoint and Excel

Samsung Electronics America, Inc. is committed to employing a diverse workforce, and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

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* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

COVID-19 Vaccine Mandate
In order to comply with the federal vaccine mandate, Samsung Electronics America requires all employees to be fully vaccinated against COVID-19, unless a medical or religious exemption, or an exemption required under state/local law, is approved. Offers of employment are contingent upon proof that a candidate is fully vaccinated or qualifies for an exemption. More details on how to apply for an exemption are provided after the application process is complete.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.