Director of Operations (Dallas, TX) at Dandy

| Dallas-Fort Worth, TX
Sorry, this job was removed at 12:20 p.m. (CST) on Tuesday, October 17, 2023
Find out who's hiring in Dallas, TX.
See all Operations jobs in Dallas, TX
By clicking Apply Now you agree to share your profile information with the hiring company.

Dandy is transforming the massive ($200B) but antiquated dental industry. Backed by some of the world's leading venture capital investors, we are on an ambitious mission to integrate and simplify every function of the dental practice through technology. By building the operating system for every dental office in America, Dandy is empowering dentists with technology, innovation, and world-class support to achieve more for their practice, their people, and their patients.

About the Role

We are looking for an experienced Director of Operations to join our rapidly growing venture-backed company. The Director of Operations for our Dallas location will oversee end-to-end processes associated with manufacturing dental restorations (e.g., crown & bridge, implants, dentures, night guards), lead various cross-functional initiatives, ensure optimal use of equipment, and enforce quality & safety adherence. In this role, you will build and manage a team of 150+ technicians with varying levels of dental experience in a state-of-the-art and digital-only facility. This facility is currently being constructed and will be brand new, giving you access to the latest technology to build out your team and drive optimization of existing processes. You will be responsible for ensuring that orders are fabricated at the highest quality standards per customer deadlines and meet company-set financial targets. If you’re looking to disrupt the dental lab industry status quo and build your own team with aggressive growth targets, this is the right place for you! 

What You'll Do

  • Build the team:

    • Set the strategy and vision for the team you will build from the ground up

    • Hire 150+ employees to create a world-class dental lab facility across Crown and Bridge, Implants, Milling, 3D Printing, Training, QC, Facilities Management, Finance, and more

    • Coach and develop existing experts in the dental lab industry into leaders who will build and manage high performing teams

    • Mentor and lead direct reports. Create a culture of regular coaching and professional development

    • Work with Human Resources to continuously onboard, motivate, and develop employees in the most efficient & effective ways

    • Motivate front line employees to see the big picture and provide daily feedback to guide them toward enabling the company’s vision

  • Adapt to challenges:

    • Take direction and goals from Head of Manufacturing and translate them into actions 

    • Tackle change by leading with the why and inspiring buy-in & action at all levels

    • Allocate resources as needed based on business priorities and OKRs

    • Solicit feedback across multiple stakeholders internally and externally in order to understand improvement areas

    • See problems as opportunities; Be open to new ideas and ways of doing things

    • Leverage first-principle thinking to identify creative solutions that address complex challenges 

  • Drive results:

    • Understand and own the site’s performance

    • Set targets, drive execution, and hold the team accountable for individual & facility results

    • Drive standardization in alignment with broader organizational goals

    • Take full responsibility for communicating business priorities to the team

    • Remove barriers so the team can execute against goals under tight timelines

    • Manage labor and operating costs in accordance with budgets & strategic plans

    • Provide information to various personnel in a timely manner, including daily/weekly/monthly reporting requirements and other ad hoc information requests

What We're Looking For

  • 10-15 years of manufacturing experience, preferably currently having same role (Director of Operations) in a manufacturing company OR increasing management responsibility in a manufacturing environment

  • Strong operational experience with the ability to establish and measure KPIs

  • Relentless drive for excellence and ability to create a culture that values high performance

  • Excellent people manager who can motivate and create a positive employee experience

  • Energizing leader who elevates the thinking and output of everyone around them

  • Excellent communication and stakeholder management skills

  • Proven analytical, evaluative and problem-solving abilities, with a keen attention to detail

    • Proficient with Excel or similar

  • Is coachable - regularly solicits feedback from teammates above, below, and adjacent, and demonstrates agility by making clear behavioral changes

  • Ability to be onsite at the facility daily Mon-Fri 

Bonus Points For

  • Technical Degree (Engineering, Manufacturing, etc.)

  • Outstanding professional references to share

  • APICS, CQE, Six sigma or Continuous Improvement credentials preferred

  • Possess working knowledge of Lean Manufacturing techniques including: Kaizen, Value Stream Mapping, Kanban, Visual Management and JIT Lean manufacturing

In addition, Dandy offers a wide range of best in class, comprehensive and inclusive employee benefits including healthcare, dental, parental planning, mental health benefits, a 401(k) plan, and paid time off.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

At Dandy, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will move at Dandy speed and do everything in our power to meet your needs.

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • KubernetesFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • GitHubServices
    • LookerAnalytics
    • CanvaDesign
    • FigmaDesign
    • MiroDesign
    • AirtableManagement
    • AsanaManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management
    • JiraProject Management

An Insider's view of Dandy

What are some social events your company does?

One highlight that I absolutely love is our “Dine As One” communal lunch every Wednesday. In the kitchen the tables are decked out in Dandy green tablecloths and a mix of people gathered around. Surprisingly, it’s during these shared meals that I’ve found myself learning the most about the business.


Senior Associate, Business Applications

How does the company support your career growth?

I had high expectations going into this role and Dandy has surpassed them. The biggest reason I’ve enjoyed working here so far is the fact that I have access to more resources and industry experts than I ever imagined. The support I get from my team, manager, and upper leadership has been second to none!


Commercial Account Executive

What projects are you most excited about?

I love solving problems and the dental industry has so many! From patient care, to scanner technology, to crown material selection, it has been an absolute blast to regularly overcome challenges that no one else in the industry has been able to do before.


Head of Global DDC Training

What are Dandy Perks + Benefits

Dandy Benefits Overview

Dandy offers a wide range of best in class, comprehensive and inclusive employee benefits including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan, paid time off and fitness reimbursements.

Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Pet friendly
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours

More Jobs at Dandy

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about DandyFind similar jobs like this