Director, Merchant Services at BOK Financial (Tulsa, OK)

| Tulsa, OK
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Req ID: 65086

Job Location: Tulsa Tulsa OK

Areas of Interest: Professional

BOK Financial (BOKF), Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top 25 U.S.-based financial services holding company with operations in ten states - Oklahoma, Texas, Arkansas, Arizona, Colorado, Kansas/Missouri, New Mexico, Nebraska and Wisconsin. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies

Bonus Type

Formula Based


You place great value on building meaningful relationships, and you do so by leveraging your excellent interpersonal skills. You find satisfaction in helping others by offering sound advice. You make the most out of every opportunity. Bring your knowledge, skills, and abilities to us as a Director of Merchant Services.

About the Role

You'll manage the Merchant Services Management team. This group is responsible for all aspects relating to the sales, conversion, management, and ongoing support of merchant services. You will also manage the business unit of TransFund which markets and distributes payment processing solutions directly and indirectly to merchants and supports all aspects of the wholesale merchant payment processing product marketed to financial institutions, including all of BOKF.

What You Can Expect

Leading by example to ensure the team is consulting with clients about the right products and promotions will set you and your team up for success. You will also be the champion who ensures our clients are delivered top level service. You will assign accounts, determine work priorities, and schedule work assignments for your team.

Team Culture

This is a team where collaboration creates trust, and everyone pitches in when needed to resolve an issue. Regularly scheduled team meetings and teambuilding activities are commonplace.

Our team culture inspires our entrepreneurial spirit. It empowers us to act as trusted advisors for our clients and communities while using our discipline and business savvy to make the right decisions.

How You'll Spend Your Time

  • You'll direct, manage and set strategic direction for the merchant services business of TransFund by leading merchant sales, relationship management, operations, and the merchant line.
  • You'll develop, enhance, and create merchant value proposition as well as present and/or manage proposals to major merchant clients and close business deals.
  • You'll perform direct and indirect supervisory duties for staff, which includes relationship managers, sales, and support staff.
  • You'll manage third-party service providers and vendors including Visa, MasterCard, AMEX, Discover, First Data/Fiserv, Vital, Verifone, etc.
  • You'll direct Merchant Sales and support to ensure adequate risk control procedures are in place.

We'd Like to Talk to You

BUSINESS DEVELOPMENT: You will generate new business and cross-sell to existing clients to produce revenue for the bank.

ELECTRONIC FUNDS TRANSFER: Extensive experience within the EFT industry, especially related to processing.

RELATIONSHIP BUILDER: You'll leverage excellent interpersonal skills and a high level of integrity to relate to any audience and build trust.

COMMUNICATION: You'll need exceptional verbal and written communication to express yourself clearly and concisely to internal and external clients, including C-level audiences.

TEAM BUILDER: Your ability to listen, collaborate, respond, coach, and provide constructive feedback will set your team up for success.

Education & Experience Requirements

This level of knowledge is normally acquired through 15+ years of experience in the merchant payment processing industry.

BOK Financial is a stable and financially strong organization that provides excellent training and development to support building the long term careers of our employees. With passion, skill and partnership you can make an impact on the success of the bank, our customers and your own career!
Apply today and take the first step towards your next career opportunity!

BOK Financial is an equal opportunity employer. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.

Please contact [email protected] with any questions.
More Information on BOK Financial
BOK Financial operates in the Fintech industry. The company is located in Tulsa, OK and Tulsa, OK. BOK Financial was founded in 1910. It has 5377 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 29 open jobs at BOK Financial, click here.
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