Director, IT Products at CUNA Mutual Group

| Madison, WI
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Hiring Manager Summary:

  • Define vision for the function, assist Group lead's and Product Owners in taking product lifecycle decisions (piloting, scaling, decommissioning, etc.) based on function's customer requirements
  • Ensure products / services in the function are compliant to required controls like security, privacy, regulatory, etc.
  • Execution and Delivery of Product
  • Manage sourcing / vendor strategy and relationship for products / services requiring vendor support
  • Create an atmosphere of confidence and trust in the function and motivate to fulfill function's tasks
  • Make proposals on the function's composition and headcount
  • Agrees personal development goals and does final assessment of reportees in professional development
  • Resolve organizational issues within the function
  • Creating an environment of growth and continuous learning for group members
  • Accountable for impact and risk metrics on CIO dashboard related to Business Products and Enterprise Platforms
  • Navigate cross team dependencies and help creating long running empowered teams


Job Purpose:

This position is responsible for providing strategic direction, vision and leadership to a specific technology function. This individual will:

  • Define and drive the strategy for a specific technology function (i.e. IT product development, IT operations, IT competency development)
  • Collaborate with business and IT leaders to align the function strategy to the overall business and IT strategy and objectives
  • Maintain a long-term outlook on industry and technology trends to identify opportunities that align to overall IT and business objectives
  • Leverage data to monitor the effectiveness of the technology function
  • Coach and develop others to grow talent in the organization
  • Create a culture of inclusivity, trust and innovation across the IT and business community


Job Responsibilities:

Strategy Development & Execution
  • Collaborate with business and IT leaders to define objectives and outcomes for the technology function, as well as an execution roadmap to achieve the outcomes
  • Maintain a forward- looking view of industry trends and how they impact the technology function
  • Apply modern technical and agility concepts in the development and execution of the IT strategy
  • Leverage data to monitor and report progress on roadmap status and key success measures (i.e. improved business performance, improved IT performance, improved people performance, etc. )
  • Communicate regularly with business and IT leaders on the progress of key objectives and initiatives. Obtain senior leadership guidance and approval as required to advance initiatives.
  • Work with internal and external partners to ensure availability of the resources required to effectively execute the technical function and strategy

Stakeholder / Customer Relationship Management
  • Work with key business and technology partners, both internal and external, to better understand and align each other's objectives, drive stronger relationships and promote mutual success
  • Provide guidance on key business unit/department initiatives, including technical direction, roadmap definition, risk mitigation, resource and execution approaches, etc.
  • Apply insights of our external customer needs to technical function strategy and roadmaps
  • Use business performance metrics to frame technology function outcomes
  • Apply enterprise thinking in decisions and priorities in the best interest of the company

People / Organizational Leadership
  • Partner with other IT and business leaders to build high functioning teams, ensuring the application of high technical standards and grooming engaged, diverse technical talent
  • Coach, mentor and develop IT leaders and professional staff by infusing a culture of continuous growth and development
  • Conduct and provide insight into hiring processes, performance reviews, and promotion decisions
  • Empower teams through inclusive, servant-leader principles. Influence a culture of trust, transparency and inclusivity throughout the IT and business community
  • Lead cross department or cross-enterprise improvement initiatives
  • Champion change being driven by other IT or business leaders within your teams and functions
  • Demonstrate commitment to company Diversity, Equity, and Inclusion efforts


Function Operation & Control
  • Manage budgets and plans to execute effectively on IT and business objectives
  • Develop, implement, and monitor policies, standards and procedures for area of responsibility to ensure quality, security, and legal / regulatory compliance
  • Leverage data to monitor effectiveness of technology function. Develop plans to adjust plans and processes as needed to increase effectiveness
  • Oversee resource forecasts to deliver on IT and business objectives, providing guidance to cost-effectively align resources to strategic and operational priorities
  • Manage partnerships with external providers in the execution of technology function


The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:
  • Bachelor's degree in Business, Marketing, or Information Technology, or equivalent trade-off in related professional work experience.
  • 10 + years of experience demonstrating progressively greater managerial responsibilities within large, complex technology or business functions
  • 5+ years of people leadership experience (hiring, compensation planning, performance management, etc.) demonstrating authenticity, transparency and trust
  • Strong understanding of scaled agile technical delivery, technical operations or technical solutions architecture
  • Demonstrated ability and experience in developing and maintaining vendor relationships and contract negotiations
  • Extensive knowledge of the financial services or insurance industry and the various regulations within that space is a plus, but not a requirement
  • Demonstrated ability to get positive results through collaboration and influence
  • Demonstrated strong oral and written communication skills with a keen ability to distill complex analysis into impactful and concise stories.


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Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.

Base Salary Range:
$115,300.00 - $214,500.00

CUNA Mutual Group's insurance, retirement and investment products provide financial security and protection to credit unions and their members worldwide. As a dynamic and growing company, we strive to create a culture of performance, high standards and defined values. In return for your skills and contributions, we offer highly competitive compensation and benefit packages, significant professional growth, and the opportunity to win and be rewarded.

Please provide your Work Experience and Education or attach a copy of your resume. Applications received without this information may be removed from consideration.
More Information on CUNA Mutual Group
CUNA Mutual Group operates in the Financial Services industry. The company is located in Madison, WI. CUNA Mutual Group was founded in 2022. It has 3634 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 29 open jobs at CUNA Mutual Group, click here.
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