Director of ISV Alliances

| New York City, NY | Remote
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Our Company: 

Delivering personalized experiences at scale is what ActionIQ was founded on. We give our customers in Retail, Financial Services, Insurance, Wealth Management, Telecommunications, Technology, and Media the ability to gain access, ideate, test, automate, and measure the experiences they create through customer data, and we are passionate about driving self-service tools and intuitive interfaces - without sacrificing scalability and performance for the business. 

We are on a mission to hire the best Alliance and Partnerships people in the world, and we are committed to building an exceptional opportunity for our Partnership team members to earn, grow, and learn. 

The Challenge: 

The Director/Sr. Director of ISV partnerships will be regarded as a trusted business & technical advisor who has deep knowledge and expertise regarding the martech ISV landscape.  They will define and execute ActionIQ partnering strategies for assigned technology partners.  They are responsible for assessing technical, cultural and strategic fit with ActionIQ. The individual will be goaled on direct sales revenue sourced and influenced by their Alliance partners.  This role will drive partner development and assist with comprehensive enablement, integration, marketing, and sales plans leading to increased ActionIQ adoption.

 The Role: 
  • Develop and execute on ISV alliance strategies consistent with ActionIQ’s sales strategy and performance objectives including:

    • Leverage, cultivation, and enhancement of current partner ecosystem

    • Development of new and unique alliances that advance the business objectives of the industry sector and add value to the customer base

  • Build partner-leveraged pipeline:

    • Educate Partners on appropriate ActionIQ value proposition for their business, preparing them to identify and position potential ActionIQ projects

    • Design and implement new business development initiatives with Partners, including solutions development, joint value propositions, sales tools, special sales incentives, joint service offerings, and integration compatibility.

    • Design and secure funding from partner for joint marketing campaigns

  • Develop framework for ActionIQ Partner Marketplace

    • Collaborate in selecting underlying technology to support the Marketplace in providing customers and prospects a platform to research and select partner solutions that are integrated with ActionIQ

    • Drive partner-influenced sales:

    • Implement programmatic approaches to building Partner/ActionIQ field-level relationships

    • Secure Partners’ advocacy for ActionIQ on deals (transactions, projects) such that the probability of a successful sale is improved, impediments to a ActionIQ sale are removed, deal size is increased, and ActionIQ’s overall cost of sales is reduced

    • Increase ActionIQ’s sales coverage by adding new partner channels

  • Promote partner-driven client success:

    • Design, promote, and carry out Partner (technical) training programs

    • Promote collaboration of projects with ActionIQ Services organization

    • Pre-empt and/or address red account issues related to Partners’ execution of ActionIQ projects

  • Recruit and manage key, complementary martech partners that will increase ActionIQ’s market presence and utility of ActionIQ

  • Carry out and follow through on other project-specific tasks as needed

Requirements
  • 4+ Years of experience working with or for Global Systems Integrators, AWS, Digital Agencies or  Martech ISVs, selling solutions, developing technical programs, or delivery martech services

  • Expert knowledge of martech ISV ecosystems

  • Familiarity with API & file ingestion methods, direct connection JDBC, native integrations, API and file based activations.

  • Proven experience working identifying and establishing new relationships that create net new business

  • Strong relationship management and business acumen - capable of developing and managing strategic plans with partners and sales; collaborating and building consensus. 

  • Demonstrated autonomy to successfully develop and manage accounts / programs / projects in highly complex, matrixed environments with multiple stakeholders and high degree of ambiguity.

  • Track record of significant accomplishment in an Individual contributor or leadership role including successful development and management accounts/ programs/ projects in complex matrixed organizations with numerous constituents.

  • Capable of developing and managing strategic plans with partners and sales.

  • Excellent organizational, communication, writing, analytical, and time management skills.

  • Master’s Degree in Business Administration, Computer Science, Information Systems Technology or commensurate degree preferred

Benefits:

  • Work with a fun, inclusive, and smart team of people as we build a NYC-based enterprise software company!
  • Competitive compensation package, including significant equity component
  • Backed by top-tier VCs (Sequoia, Andreessen Horowitz, FirstMark Capital)
  • Top notch health insurance benefits, including 12 weeks paid parental leave for both parents.
  • Work from Home stipend to optimize office set up.

ActionIQ is committed to building an inclusive, equitable, and diverse organization. We embrace equal opportunity for all applicants and seek to foster a culture of belonging for our employees. We recognize and appreciate that the more inclusive we are, the better we will function as a team. AIQ welcomes qualified applicants of any race, color, ancestry, religion, sex, national origin, gender identity, gender expression, age, marital or family status, disability, military veteran status, and any other status or background. Join us on our journey to build a product that will help our customers deliver memorable experiences that will drive loyalty and growth.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • ScalaLanguages
    • TypeScriptLanguages
    • MySQLLanguages
    • ReactLibraries
    • ImmutableJSLibraries
    • FinagleLibraries
    • SlickLibraries
    • EnzymeLibraries
    • MoleculeLibraries
    • PlayFrameworks
    • LuigiFrameworks
    • AnsibleFrameworks
    • TerraformFrameworks
    • MySQLDatabases
    • RedshiftDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • FigmaDesign
    • AbstractDesign
    • AirTableDesign
    • PendoDesign
    • MiroDesign
    • In-designDesign
    • After-effectsDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HarvestManagement
    • WordpressCMS
    • SalesforceCRM
    • HubspotEmail
    • HubspotLead Gen

An Insider's view of ActionIQ

What's the biggest problem your team is solving?

Today SysOps biggest challenge is observability. We are laser focused on creating dashboards, monitors, and reports that will allow SysOps to create meaningful actionable alerts.

Tracey Little

SysOps Manager

What does career growth look like on your team?

I've landed some significant deals since I started. Including, the largest deal in our company history to date. Every account win and every account loss brings significant learnings and growth. Every day. Our sales support and enablement teams here at ActionIQ are incredible. Every win is "our" win.

Cindy Kenyon-Carpenter

Enterprise Sales Director

What are ActionIQ Perks + Benefits

ActionIQ Benefits Overview

At ActionIQ, we offer unique benefits that cater to the whole person inside and outside of the office. We do not track PTO, but trust the employee to get his/her/their work done while also taking the right time away for self care. We make time to get to know each other, check in, and help each other achieve goals. We have daily offerings like meditation and coffee breaks; weekly all hands meetings that unite the company and foster transparency, and year long perks that cater to the whole person. We are focused on the long term more than the short term and are actively working and adapting to continue fostering a strong, united company.

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
We do not track how much time-off every employee takes. We trust employees to manage their own vacation schedule to maintain the right level of work/life balance.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
ActionIQ offers employees professional development opportunities like Onsite training courses and the ability to attend job related conferences and seminars.
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning

Additional Perks + Benefits

From covering the cost of a One Medical membership for all employees to ensure quality, affordable and accessible health care to commuter benefits and student loan refinancing, ActionIQ offers perks that take care of the whole person and their families, even furry companions.

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