ActionIQ
Our mission is to unlock the power of data to transform customer engagement and create authentic human connections.
Remote
Hybrid

Director of ISV Alliances

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Our Company: 

Delivering personalized experiences at scale is what ActionIQ was founded on. We give our customers in Retail, Financial Services, Insurance, Wealth Management, Telecommunications, Technology, and Media the ability to gain access, ideate, test, automate, and measure the experiences they create through customer data, and we are passionate about driving self-service tools and intuitive interfaces - without sacrificing scalability and performance for the business. 

We are on a mission to hire the best Alliance and Partnerships people in the world, and we are committed to building an exceptional opportunity for our Partnership team members to earn, grow, and learn. 

The Challenge: 

The Director/Sr. Director of ISV partnerships will be regarded as a trusted business & technical advisor who has deep knowledge and expertise regarding the martech ISV landscape.  They will define and execute ActionIQ partnering strategies for assigned technology partners.  They are responsible for assessing technical, cultural and strategic fit with ActionIQ. The individual will be goaled on direct sales revenue sourced and influenced by their Alliance partners.  This role will drive partner development and assist with comprehensive enablement, integration, marketing, and sales plans leading to increased ActionIQ adoption.

 The Role: 

  • Develop and execute on ISV alliance strategies consistent with ActionIQ’s sales strategy and performance objectives including:

    • Leverage, cultivation, and enhancement of current partner ecosystem

    • Development of new and unique alliances that advance the business objectives of the industry sector and add value to the customer base

  • Build partner-leveraged pipeline:

    • Educate Partners on appropriate ActionIQ value proposition for their business, preparing them to identify and position potential ActionIQ projects

    • Design and implement new business development initiatives with Partners, including solutions development, joint value propositions, sales tools, special sales incentives, joint service offerings, and integration compatibility.

    • Design and secure funding from partner for joint marketing campaigns

  • Develop framework for ActionIQ Partner Marketplace

    • Collaborate in selecting underlying technology to support the Marketplace in providing customers and prospects a platform to research and select partner solutions that are integrated with ActionIQ

    • Drive partner-influenced sales:

    • Implement programmatic approaches to building Partner/ActionIQ field-level relationships

    • Secure Partners’ advocacy for ActionIQ on deals (transactions, projects) such that the probability of a successful sale is improved, impediments to a ActionIQ sale are removed, deal size is increased, and ActionIQ’s overall cost of sales is reduced

    • Increase ActionIQ’s sales coverage by adding new partner channels

  • Promote partner-driven client success:

    • Design, promote, and carry out Partner (technical) training programs

    • Promote collaboration of projects with ActionIQ Services organization

    • Pre-empt and/or address red account issues related to Partners’ execution of ActionIQ projects

  • Recruit and manage key, complementary martech partners that will increase ActionIQ’s market presence and utility of ActionIQ

  • Carry out and follow through on other project-specific tasks as needed

Requirements

  • 4+ Years of experience working with or for Global Systems Integrators, AWS, Digital Agencies or  Martech ISVs, selling solutions, developing technical programs, or delivery martech services

  • Expert knowledge of martech ISV ecosystems

  • Familiarity with API & file ingestion methods, direct connection JDBC, native integrations, API and file based activations.

  • Proven experience working identifying and establishing new relationships that create net new business

  • Strong relationship management and business acumen - capable of developing and managing strategic plans with partners and sales; collaborating and building consensus. 

  • Demonstrated autonomy to successfully develop and manage accounts / programs / projects in highly complex, matrixed environments with multiple stakeholders and high degree of ambiguity.

  • Track record of significant accomplishment in an Individual contributor or leadership role including successful development and management accounts/ programs/ projects in complex matrixed organizations with numerous constituents.

  • Capable of developing and managing strategic plans with partners and sales.

  • Excellent organizational, communication, writing, analytical, and time management skills.

  • Master’s Degree in Business Administration, Computer Science, Information Systems Technology or commensurate degree preferred

Benefits:

  • Work with a fun, inclusive, and smart team of people as we build a NYC-based enterprise software company!
  • Competitive compensation package, including significant equity component
  • Backed by top-tier VCs (Sequoia, Andreessen Horowitz, FirstMark Capital)
  • Top notch health insurance benefits, including 12 weeks paid parental leave for both parents.
  • Work from Home stipend to optimize office set up.

ActionIQ is committed to building an inclusive, equitable, and diverse organization. We embrace equal opportunity for all applicants and seek to foster a culture of belonging for our employees. We recognize and appreciate that the more inclusive we are, the better we will function as a team. AIQ welcomes qualified applicants of any race, color, ancestry, religion, sex, national origin, gender identity, gender expression, age, marital or family status, disability, military veteran status, and any other status or background. Join us on our journey to build a product that will help our customers deliver memorable experiences that will drive loyalty and growth.

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Candidate Location Eligibility:
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What are ActionIQ Perks + Benefits

ActionIQ Benefits Overview

We offer benefits catered to the whole person, from top of the line healthcare coverage and wellness programs to employee experiences and professional development opportunities, our employees are at the center of all that we do. As an Actionite, you’ll have the opportunity to explore, enhance and expand your skill set through conferences, workshops, experiential learning, cross-team collaboration and more.

We operate in a hybrid model for our NYC based employees (in office: M, W, Th and remote: Tu, Fr) along with two remote seasons during the year where our employees can work from anywhere.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
In-person all-hands meetings
Bi-weekly meetings where we all come together to learn more about the latest in the organization from leadership and colleagues.
In-person revenue kickoff
Flexible work schedule
Our working hours are 10-6pm EST but this is flexible based on your location and your team’s ways of working.
Remote work program
For employees who are not fully remote we offer two remote seasons during the year where all employees can work from anywhere. https://www.actioniq.com/blog/actioniqs-new-ways-of-working
Diversity
Documented equal pay policy
Hiring practices that promote diversity
Structured hiring processes and practices, Diverse hiring panels, Gender decoder for job descriptions, Interview training for all hiring managers and teams
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Provided through Navia
Disability insurance
Dental insurance
Two plan options through Guardian.
Vision insurance
Provided through Guardian/VSP XPHealth vision discounts
Health insurance
Choice of four EPO & PPO plans through Anthem BCBS
Life insurance
Wellness programs
One Medical Membership, Gym Reimbursement through Anthem BCBS
Mental health benefits
Employee Assistance Program (EAP) Care Concierge Spring Health
Financial & Retirement
401(K)
Provided through Empower Retirement. Sofi and Origin Financial (personal finance and financial planning tools)
Company equity
Equity options are granted to our employees and executives upon the date of hire. Options are fully vested after 4 years of employment.
Charitable contribution matching
Employee donations of up to $500 per fiscal year will be matched.
Child Care & Parental Leave Benefits
Generous parental leave
All new parents are eligible for 12 weeks of 100% paid parental leave following a child’s birth.
Family medical leave
ActionIQ provides all qualified employees with 4 weeks paid leave to care for a seriously ill family member (child, spouse, parent, sibling, or registered domestic partner).
Vacation & Time Off Benefits
Generous PTO
We have a flexible PTO policy and encourage employees to take PTO to maintain work-life balance. We trust employees to communicate time off so colleagues feel supported and prepared.
Paid holidays
Company-wide vacation
Every year the company is closed from December 24th through the 1st of the year for a winter break.
Office Perks
Commuter benefits
Provided through Navia
Company-sponsored outings
Free snacks and drinks
Fully stocked kitchen at 11 Madison Ave.
Some meals provided
Family style and boxed style lunches provided Mon, Wed, Thurs.
Company-sponsored happy hours
Bi-monthly social hours following All Hands Meetings
Meditation space
Mother's room
Professional Development Benefits
Job training & conferences
ActionIQ offers employees professional development opportunities like Onsite training courses and the ability to attend job related conferences and seminars.
Lunch and learns
We set aside time for our employees to learn from each other, gain perspective, and foster an environment of curiosity. (Culture Talks, Curiosity Series, Data Bytes)
Promote from within
Online course subscriptions available

Additional Perks + Benefits

From covering the cost of a One Medical membership for all employees to ensure quality, affordable and accessible health care to commuter benefits and a company-wide winter break, ActionIQ offers perks that take care of the whole person and their families.

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