Director, Identity and Access Management

| Hybrid
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Job Summary
The Director of Identity and Access Management (IAM) position is responsible for advising security and technology leadership on ways to improve and maintain the IAM environment and IAM operations. This position develops strategy for the following areas: Access Governance User Lifecycle Management Identity and Directory Services and Secrets Management. This function oversees all identity related operations work. This position also serves as the subject matter expert in IAM product and solution development cloud-based identity and identity-centric Zero Trust architectures.
Essential Duties & Responsibilities:
Performs a combination of duties in accordance with departmental guidelines:

  • Develops and delivers the identity and access management initiatives and roadmaps after initial assessment of the environment.
  • Advises business IT application teams on access management technology issues and opportunities.
  • Leads the architecture engineering and design of identity solutions for the enterprise.
  • Builds leads and has full management responsibility for the performance and development of a team of experienced platform security engineers.
  • Owns and drives IAM strategy to span legacy environments as well as newly built public cloud environment(s) to include all technology decisions and associated budget.
  • Advises on native Active Directory services password vaulting PAM policies etc.
  • Collaborates with leaders defines architecture by analyzing information requirements; determines systems architecture components and technologies; studies business capabilities; develops points of views on emerging technologies and evaluates their applicability to business goals and operational requirements.
  • Provides coaching guidance and direction on IAM projects ensuring overall fit with architecture direction.
  • Acts as the fully accountable party for all IAM-related services including but not limited to IdM native Active Directory Privileged Access Management SSO MFA and IAM Operations.
  • Serves as the Subject Matter Expert on IAM authentication platform configurations.
  • Develops strategies for Identity and Access Management (IAM) PAM Directory Services and enhanced authentication platform.
  • Drives initiatives to transform IAM provisioning and lifecycle management leveraging self-service and automation capabilities to enable a frictionless user experience.
  • Evolves the strategy and operating model for privileged access management (PAM) governance and technology solutions.
  • Provides oversight over all regular IAM operations and ensures the department provides exceptional service and that SLAs are met or exceeded.
  • Establishes performance metrics and leverage metrics to drive control and process improvements.


May perform additional duties as assigned.
Reporting Relationship
Typically AVP or above
Skills Knowledge & Abilities

  • Expert level knowledge of IAM security concepts.
  • Proven ability to effectively lead coach and develop a team.
  • Strong knowledge of the insurance industry its products and services.
  • Senior-level knowledge of platform security technical solutions (EDR NetSeg NGFW DLP etc).
  • Senior-level knowledge of modern security architectures (i.e. Zero Trust Architecture)
  • Proven experience securing cloud platform environments (GCP AWS etc.)
  • Expertise in IAM principles processes and technology solutions.
  • Demonstrated success in establishing strategic objectives and driving tactical execution of initiatives aligned with company goals and objectives.
  • Subject matter expertise across all facets of IAM including MFA Secrets Management Privileged Access Management (PAM) SSO and identity platforms.


Qualifications/Requirements:

  • Bachelor's degree in Computer Engineering or related field
  • Typically a minimum of ten years of experience in Information Security
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An Insider's view of CNA

How would you describe the company’s work-life balance?

Work-life balance has always been a priority for me. It always will be. CNA’s hybrid working model allows me to not only maximize collaboration with my peers but also take advantage of increased flexibility by combining remote and in-office work. I’m empowered to take control of my schedule based on what works best for me and my team.

Alison Massey

Agile Scrum Master Consultant

How do you collaborate with other teams in the company?

On the Security Advisory team, collaboration is key to what we do. We sit at a unique intersection of security goals and business objectives. By working across nearly every IT team at CNA, we balance the need for maintaining secure initiatives and keeping projects on track. It’s our job to find the best, secure path to ‘Yes’ for business requests.

Zach Jones

Director, Security Advisory

How has your career grown since starting at the company?

I joined CNA as a contractor and became a full-time employee after an eight-year contractor journey. I’m passionate about solving technical challenges and CNA allows me to foster that passion. Every day, I learn about emerging technologies. I’m empowered to develop, grow, and create a career that works for me and my lifestyle.

SenthilKumar Asokan

Applications Engineer Senior Specialist

How do your team's ideas influence the company's direction?

Enterprise Architecture creates foundations for IT expectations across CNA. I’m on a team that builds reusable IT assets, communicates best practices, and decides standards for tooling, and more. I influence CNA outside of my role, too, specifically through CNA’s Employee Resource Groups. I’m empowered to influence both IT and our culture of inclus

Lisa Smith

Architecture Senior Specialist

What does career growth look like on your team?

Career growth can take on many different forms at CNA, and that’s because there are always opportunities to acquire transferrable skills. On my team specifically, we’re encouraged to identify and work toward development opportunities that matter to us. We’re empowered to make a difference while advancing our careers.

Josie Lee

Director, HR Business Partner

What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Some meals provided
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Online course subscriptions available
Paid industry certifications

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