Director Health Information Management at VillageMD

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Join VillageMD as a Director Health Information Management 

Join the frontlines of today's healthcare transformation

Why VillageMD?

At VillageMD, we're looking for a Director Health Information Management to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results.

We're creating care that's more accessible. Effective. Efficient. With solutions that are value-based, physician-driven and patient-centered. To accomplish this, we're looking for individuals who share our sense of excellence, are ready to embrace change, and never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning. 

Could this be you?

The Director Health Information Management (HIM) is responsible for managing, coordinating, and overseeing the day‐to‐day operations and workflow of HIM operations.  This individual prepares and maintains accurate medical records information according to established procedures within a medical records unit. Uses appropriate communication skills and knowledge of age/disability cultural diversity and provides emergency response, referred and assistive. All duties to be done in accordance with Federal and State regulations, policies and procedures and Performance Improvement Standards.

How you can make a difference

  • Supervises and backs-up a company-wide, efficient Health Information Management Program and staff.
  • Develops and monitors health information management systems and sets the standard for data quality and ethical practice.
  • Responds to requests for medical records, including legal and court cases, following applicable state and federal laws concerning the confidentiality of medical records; possesses knowledge of those populations to respond with appropriate communication, medical terminology for appropriate assessment, treatment planning and discharge planning needs as it applies to thoroughness of the medical record.
  • Responsible for ensuring all transcribed reports are complete, accurate and on the patient records.
  • Supervise all activities and maintain overall responsibility relative to documentation, usage, retrieval and storage or all inpatient and outpatient records.
  • Participates in the development of health information management policies and procedures.
  • Provides education and training to the hospital’s employees in areas relevant to health information management policies and procedures.
  • Monitors and collects data and prepares monthly statistical reports
  • Participates in data migration and HIM procedure education for new acquisitions
  • Assures the timely completion, integrity, authenticity and accessibility of all inpatient and outpatient medical records by placing discharged charts in accepted chart order; analyzing each chart to assure completion of all necessary information; routes charts to individuals who need to complete deficiencies found; Assures immediate access of any chart or any particular type of chart using acceptable filing, coding and indexing procedures and deficiency slip tracking system.
  • Participates in Performance Improvement (PI) process by monitoring specific standards of excellence in discharged medical records through discharge chart deficiency slips; reporting any deviations of accepted practice to the PI Committee; attending PI Committee functions; compiling necessary reports and reporting results to PI Committee.

Skills for success

  • Ability to integrate information from all disciplines – from admission, nursing, physicians, administration, corporate, etc. – is a necessity.
  • Knowledge of legal aspects related to admissions and information releases, statistical compilation, computer, and Medicare Survey preparation.
  • You have an unparalleled sense of urgency and commitment to getting stuff done without sacrificing quality or experience
  • You are highly organized, detail-oriented, and can manage multiple competing priorities while continuing to advance critical initiatives
  • You are self-assured and have a high tolerance for ambiguity and shifting priorities in a fast-paced environment
  • A low ego and humility; an ability to gain trust through effective communication and doing what you say you will do

Experience to drive change

  • A minimum of 5-7 years of successful leadership experience is required
  • RHIT/RHIA or PMP certification is preferred
  • Experience with Athena medical billing solution is preferred
  • Bachelors degree is required

How you will thrive

In addition to competitive salaries, a 401k program with company match, bonus and a valuable health benefits package, VillageMD offers paid parental leave, pre-tax savings on commuter expenses, and generous paid time off. You work in a highly-collaborative, conscientious, forward-thinking environment that welcomes your experience and enables you to make a significant impact from Day 1.

Most importantly, you make a difference. You see a clear connection between your daily work on VillageMD products and services and the advancement of innovative solutions and improved quality of healthcare for providers and patients. 

Our unique VillageMD culture – how inclusion and diversity make the difference

At VillageMD, we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Those seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Explore your future with VillageMD today.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • Neo4jDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases

An Insider's view of VillageMD

What's the biggest problem your team is solving?

Aggregating disparate sets into one consumable interface is difficult. We constantly think about how to solve it faster and better while keeping it flexible and scalable.

Mario

Principal Software Engineer

What makes someone successful on your team?

It’s an individual’s willingness to get into the details, fully understand the current path to delivery, and think critically about the problems that face providers today that will make them successful at VillageMD.

Dave

Director, Product Development

What’s the vibe like in the office?

The office vibe is centered on holding our work to high standards while maintaining an environment focused on fun and collaboration. My coworkers and I will often be working on completely unrelated projects, but when we hit a roadblock we step back and ask each other for feedback and help. That’s usually when we find the best solutions.

Emily

Healthcare Informatics Analyst

What are VillageMD Perks + Benefits

VillageMD Benefits Overview

We offer competitive bonus, great benefits, generous PTO, strong parental leave policy, and 401k with a match. We are conveniently located near Metra and L trains, and offer commuter benefits. We offer schedule flexibility and work from home options. And, last but certainly not least: loads of snacks and fresh ground whole bean coffee!

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks
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