Director, Global Investigations Operations
Circle is a global financial technology firm that enables businesses of all sizes to harness the power of digital currency and public blockchains for payments, commerce and financial applications worldwide. Circle platforms and products provide a suite of internet-native financial services for payments, treasury infrastructure and capital formation. Circle is also a principal developer of USD Coin (USDC), which has become the fastest growing dollar digital currency in the world. USDC has grown to over 53+ billion in circulation and supported over $1.9+ trillion in transactions in the past year. Circle’s payments and treasury infrastructure services available through the Circle Account and APIs helps bridge the legacy financial system and digital currency and blockchain based finance. Circle’s SeedInvest service brings internet-native fundraising and capital formation to startups and growth companies. Combined, Circle’s suite of services helps companies to participate in a more open, global and inclusive financial system.
What you’ll be part of:
With the mission “To raise global economic prosperity through the frictionless exchange of financial value,” Circle was founded on the belief that the internet, blockchains and digital currency will rewire the global economic system, creating a fundamentally more open, inclusive, efficient and integrated world economy. We envision a global economy where people and businesses everywhere can more freely connect and transact with each other with new technologies for digital money and internet-native finance. We believe such a system can raise prosperity for people and companies everywhere. Our mission is powered by the values we espouse and which we expect all Circlers to respect. We are Multistakeholder, serving the needs of our customers, our shareholders, our employees and families, our local communities and our world. Furthermore, we are also Mindful, Driven by Excellence, and High Integrity.
What you’ll be responsible for:
As part of the Compliance Operations department, the Director, Global Investigations Operations will be responsible for overseeing Circle’s global anti-money laundering (AML) transaction monitoring and investigations teams. These teams are responsible for reviewing all transaction monitoring and blockchain alerts, conducting investigations on activity, and filing Suspicious Activity Reports (SAR) in the various jurisdictions in which Circle operates.
What you'll work on:
- Overseeing alert review, investigation and SAR filing processes for Circle’s various legal entities in the US, Singapore, Ireland, UK and Bermuda.
- Managing and building out teams of analysts and investigators performing investigations globally.
- Working closely with the other Compliance Operations and risk teams to ensure alert review and investigations processes provide adequate coverage, and create efficiencies between teams.
- Coordinating closely with the AML & Sanctions policy team to further develop Circle’s AML and sanctions programs to ensure consistency across geographies while balancing local regulatory requirements and customer experience.
- Providing feedback on the performance of transaction monitoring rulesets to ensure coverage of all relevant money laundering and terrorist financing typologies, while also maximizing efficiency of reviews.
- Promoting a culture of compliance and operational excellence within the investigations teams.
- Closely following regulatory, compliance, and enforcement developments in the cryptocurrency industry to ensure our processes keep pace.
You will aspire to our four core values:
- Multistakeholder - you have dedication and commitment to our customers, shareholders, employees and families and local communities.
- Mindful - you seek to be respectful, an active listener and to pay attention to detail.
- Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals.
- High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards. You reject manipulation, dishonesty and intolerance.
What you’ll bring to Circle:
- A passion for harnessing the power of digital currency and blockchain technology and services built on top of it.
- B.A./B.S. degree; quantitative or technical degree a plus.
- 12+ years of relevant experience in AML and transaction monitoring, including 7+ years of experience managing teams.
- Strong operational focus and experience managing large, global teams.
- Deep understanding of payment methods and transaction types, including correspondent banking and merchant acquiring.
- Understanding or experience with TRM Labs, Chainalysis, Elliptic, or other on-chain monitoring solutions.
- Extensive knowledge of SAR filing requirements in the US and global jurisdictions.
- Experience in RegTech or FinTech company or consulting preferred.
- An innovative and creative mind looking to suggest new solutions to old problems.
- Proven experience working collaboratively and effectively with the ability to work with multiple stakeholders and internal teams.
- Experience and comfort working in an ever changing industry and the flexibility to quickly react to changing demands.
- CAMS, CFCS or CFE certification is a plus.
- Experience/familiarity with Slack, Apple MacOS and GSuite.
We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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