About Ceros

Ceros is an experiential platform that empowers the creation of bespoke, immersive digital experiences without code. We’re passionate about helping companies transform their static digital content into engaging experiences. From custom microsites to immersive interactive webpages, you can build it with Ceros. Publish and update live content and instantly embed it into your site or social media platforms such as Pinterest or Snapchat. Join us and be part of the movement to enable everyone to create experiences that matter.

Our customers include some of the world’s leading brands, such as AIG, AT&T, Bloomberg, Hilton, Johnson & Johnson, McKinsey, NBC, Red Bull and United Airlines.

We are well-funded and institutionally-backed by prominent investors including Sumeru Equity Partners, Grotech Ventures, Greycroft, and Starvest Partners.

The Role

This role will lead the strategy and execution of the Education function and will report directly to the Head of Educate and Customer Support. The Director of Education will be an innovative problem solver, knowledgeable in adult learning and training tactics, and will drive the continued growth of the Ceros educational offering - all while leading with a passion for creating superb customer experiences. This role will create and maintain our large catalog of customer education offerings, while constantly identifying new opportunities and finding more ways to efficiently reach more users. 

Key Responsibilities 

• Develop content calendar and maintain steady flow of content for Ceros Educate site 
• Identify key areas of opportunity to grow educational offerings and execute on their implementation
• Develop unique ways to maximize our customer reach through highly efficient means
• Continue to grow our educational offerings - videos, small group trainings, knowledge base articles, webinars - while also exploring other avenues to reach customers more effectively
• Partner with various stakeholders in organization to continually assess our offerings and strive to exceed their needs
• Evaluate current Education and Training offerings, and create a plan to update and optimize 
• Work with stakeholders to develop webinar schedule and facilitate each session
• Develop certification program for Ceros clients

Practical stuff we anticipate you having:

• Experience managing people a must
• Wordpress experience a must
• High degree of emotional intelligence
• Experience developing learning programs. LMS experience a plus
• Ability to multi-task and work efficiently under pressure with careful attention to detail
• Exceptional communication skills in all forms
• Ability to develop clear plans, drive processes and implement procedures at scale
• Experience hosting webinars

What we’re looking for from the heart:

• An undeniable drive to help others
• A passion for critical thinking and problem solving
• Always putting the customer first

Key things to know

• This is a remote first role with the ability to work on east coast time; travel periodically to our NY offices 
• We want you to start ASAP
• This is a full-time position 
• Must have examples of previous educational experience

Benefits

• Competitive Salary
• Stock options
• Premium health insurance
• 401K match
• Paid parental leave
• Unlimited vacation days
• Wellness Fridays (Half Day Fridays)
• Excellent gear (Macbook Air, external monitor, etc.)
• Stipend for the home office set up
• Growth and Learning opportunities within the company
• Virtual experiences in which Cerosians can collaborate, educate, and create social connections with one another

At Ceros, we are deeply committed to the recruitment, retention, and growth of diverse talent; uniting people from unique backgrounds in our shared passion for unlocking creativity through technology.

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information.  We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.