Director, Digital Business Operations - Transatlantic Division at Southern Glazer's Wine & Spirits (Dallas, TX)

| Dallas-Fort Worth, TX
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Overview

Responsible for operationalizing SGWS Proof eCommerce and CRM capabilities in the market(s) as well as enabling customer and sales team business growth potential.

Primary Responsibilities

  • Lead the design, adoption, and implementation of digital tools, processes, and capabilities
  • Evaluate existing business processes and create a plan to integrate evolving digital enablement capabilities
  • Lead eCommerce activation teams and provide direction to commercial field teams
  • Inform and provide strategic recommendations to market and regional executive teams on business growth opportunities derived from CRM and eCommerce insights
  • Analyze the business impact and commercial effectiveness of implementing digital capabilities
  • Capture, synthesize and communicate feedback on digital user experience and platform enhancement opportunities
  • Be the point person for support and implementation of all digital enablement initiatives for the market(s). Collaborate with all impacted departments and functions
  • Design and implement new business processes or revise existing business processes to integrate evolving digital enablement capabilities
  • Support digital trade marketing campaigns and brand marketing strategies as they relate to market sales execution activities
  • Inform and provide strategic recommendations to market and regional executive teams on business growth opportunities derived from CRM and eCommerce insights.
  • Support and inform Route-to-Market and Sales Compensation strategy through CRM and eCommerce insights
  • Champion "Voice of Customer" by consulting customers (internal and external) and suppliers to capture and analyze experiential feedback and the business impact of new commercial systems and processes
  • Perform other job-related duties as assigned


Minimum Qualifications

  • Bachelor's degree plus 7 years experience in beverage alcohol distribution


Physical Demands

  • Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or mobile device
  • Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping
  • May require occasional lifting/lowering, pushing, carrying, or pulling up to 25lbs


EEO Statement

Southern Glazer's Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
More Information on Southern Glazer's Wine & Spirits
Southern Glazer's Wine & Spirits operates in the Food industry. The company is located in Miami, FL. Southern Glazer's Wine & Spirits was founded in 1968. It has 13000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 97 open jobs at Southern Glazer's Wine & Spirits, click here.
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