Director, Culture & Engagement at Inspire

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In-office locations: Santa Monica, CA, USA and Philadelphia, PA, USA.

Remote location(s): United States.

As a certified B Corp, our mission is truly woven into the fabric of what we do. As you grow professionally, you are doing good for the planet by helping us to transform the way consumers access clean energy and accelerate the world’s transition to a net-zero carbon future. 

Our rapidly growing People Team of mission-driven, climate enthusiasts is passionate, innovative and committed to a better future for the planet. We are looking for a Director, Culture and Engagement to help us serve as the thread across the business for all things culture and engagement and play a hands-on role in all aspects of the employee lifecycle. This role will create a culture and engagement roadmap that will be our north star for building an environment where Avengers feel energized, engaged, valued and can be their whole, authentic self. This role will understand the changing landscape and work closely with internal teams to build an approach that allows us to be agile and adapt.

How you’ll help: 

  1. Culture & Engagement Strategy: Set a bold cultural & engagement aspiration and strategy: In partnership with People Leadership, determine the ideal cultural north star that boosts engagement and significantly advances DE&I outcomes; translate vision into a tactical, year-long roadmap
  2. Employee Engagement: Play a key strategic role in employee engagement. Through support of Inspire’s quarterly engagement survey and action planning process; Analyze engagement survey data in partnership with Sr Manager, Comp & Analytics and Sr Manager, Talent Development in order to best support employees and teams by gathering additional qualitative information in low scoring areas.  Additionally, supporting leaders in their approach to enhancing the employee experience (offsites, team building and connection focused programming to enhance relationships)
  3. Internal Communications: Manages Internal Communications calendar in partnership with Marketing, Monthly huddle, crafts copy for all HR and Culture/Engagement focused Communications (calendar management, Huddle, support of People and Exec communications) 
  4. Onboarding: Manages and audits 90 day onboarding experience including preboarding process, orientation, e-learning trainings, and RAMP offsite 
  5. Offboarding:  Participate in exit interviews and exit survey aggregation to identify themes in opportunities for areas of improvement and increased retention solutions
  6. Company Programming & Events: Own and maintain Inspire’s company-wide annual calendar through partnerships with the office of the president, ERG chairs, and impact team to build out a cohesive flow of programming. 
    • Maintain Event traditions (Holiday Party, Earth Day, Halloween), 
    • Build & maintain volunteerism program in partnership with Impact
    • Implement and manage wellness initiatives 
    • Maintain Community recognition strategy
    • Manage recurring & smaller scale programming to drive engagement in Open Workplace
    • Leads the Community Team in executing on the following touchpoints:
    • Play a key support role to Employee Resource Groups (ERGs) to curate cohesive programming and participate in the company Diversity Council. 
  7. Team Leadership:  Develop, coach and grow talent on the Community Team.
  8. Office Facilities: Oversee day-to-day operations of both coasts, project manage evolution into Open Workplace, project manage any office moves or expansions. Leads the Community Team in execution on these touchpoints.
Some 1 year deliverables:
  • Huddle Management 
  • Implementation of engagement action plan support 
  • Annual Programming calendar strategy & management  
  • Audit of 90 Day Onboarding program & Ramp (onboarding offsite)
  • Return to work plan and implementation of Open Workplace
  • Community events & programming strategy and schedule
  • Recognition program maintenance and evolution 
  • Internal communications strategy & calendar management
  • Annual Retreat evolution & execution 
  • Wellness initiatives

Here’s what you’ll bring to the table:

  • Must Have
    • 8+ years of experience in Human Resources, DE&I, culture/transformation, PR, and/or communications
    • Prior experience managing or participating in internal communications; requiring a colloquial, strong written and spoken skillset with the ability to craft messages for a variety of audiences and reflect a variety of voices
    • Experience driving an engaging and collaborative culture in a remote work environment
    • Experience in building and/or partnering on company-wide DE&I initiatives through ERG engagement and thoughtful programming 
    • Experience orchestrating/leading action across multiple channels & departments, without always having direct authority
    • Prior experience hiring, developing, coaching and growing a team of 2-3 direct reports
    • Experience developing, implementing, and measuring employee programming, while managing limited resources, short deadlines, and shifting priorities
    • Ability to positively impact culture, creating sustained engagement, energy and excitement about the mission, vision and strategy of the organization
    • Must be willing to travel between coasts (Philadelphia/Los Angeles) minimally 12 times per year to attend/facilitate new hire orientation (Ramp), regional/company wide events, check in on offices, team onsites all dependent on current COVID related regulations and our approach to in person gatherings as a company.
  • Nice to Have
    • Knowledge of office operations and facilities, up-to-date on local office requirements
    • Exhibits strong collaborative skills and the ability to work cross-functionally across all levels of management
    • Experience leading change management initiatives
    • Experience specifically running/supporting ERGs 
    • Ability to lead and influence at all levels within the organization, and make decisions while keeping all partners and leaders informed.

Our Work Model:

Being bi-coastal, we have mastered the art of working collaboratively across different time zones and regions. Working from the comforts of our own homes, we don't mind the surprise cameos from children and pets. With our Open Workplace model, we encourage our teams to come together and take advantage of our collaborative work spaces in both Santa Monica, CA and Philadelphia, PA. We often host office events and celebrations that you won't want to miss!

Here’s what we offer:

Health & Wellness:

  • Medical/Dental/Vision coverage starts from day one
  • Summer Fridays and Wellness days
  • Mental Health Benefits (Headspace, Ginger)
  • Company Paid Parental Leave

Life at Inspire:

  • Flexible Time Off
  • 401(K) up to 4% Matching 
  • Employee Resource Groups
  • Treks through GivePower and the opportunity to participate in service trip
  • Training, development, and growth opportunities for all employees

Perks:

  • Work from Home
  • Semi Annual Performance Bonuses
  • B Corporation Discounts
  • Open Office Floor Plan 
  • Dog-friendly workplace
  • Fun Company Events

More About Who We Are:

Inspire is a clean energy technology company on a mission to transform the way consumers access clean energy and to accelerate the world’s transition to a net-zero carbon future.

We provide our customers with access to renewable energy from wind, solar, and hydro powered sources without service interruptions or costly installations at a flat, predictable monthly rate. On average, one year of being an Inspire member can help avoid 9,639 pounds of carbon emissions - that is 7x more impactful than one year of recycling! 

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Technology we use

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An Insider's view of Inspire

What are some social events your company does?

As the cherry on top to our mission-driven work, Inspire's community is top-tier. A couple of my favorite events have included beautifying the city on Earth Day, awarding top talent at The Windy's, and learning how our industry can take steps to be more equitable. With every happy hour, I'm reminded how enchanting my fellow Avengers truly are.

Lindsey Tod

Sr. Manager, Sales & MX Enablement and Alignment

How does the company support your career growth?

Inspire has helped me take my career to the next level, but most importantly, empowered me to find my passion! Having started my career in Member Experience and Operations, I was able to build a strong foundation of how the business works. I use that knowledge every day as a Product Manager, implementing automation and helping our business scale!

Meghan Griffiths

Director, Retention Services

What are Inspire Perks + Benefits

Inspire Benefits Overview

Inspire’s culture balances the serious nature and tone of a professional company with the move-fast-and-execute tone of a rapidly growing emerging tech company. We believe in working hard and producing, but doing it in a positive and friendly environment where collaboration is rampant.

Inspire calls its employees Avengers. It’s a team out to even the score on behalf of the common man, to challenge the status quo and confront apathy and old-world bureaucracy. Every Avenger lives for the mission: To build the world’s most consumer-focused clean power platform and inspire a connected moment towards a brighter energy future. Avengers are scrappy, restless, humble and committed to balancing passion with purpose and profit.

Inspire offers competitive compensation and equity packages, plus benefits such as health, vision, life, and dental insurance - Not to mention, unlimited vacation, 401(k) plan, a dog friendly workplace & LOTS of cupcakes!

Culture
Volunteer in local community
Inspire's Sustainability team and 3 Employee Resource Groups offer ample opportunities to get out in our local communities, connect with our mission, and further our impact.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Inspire has 3 active employee resource group for our BIPOC, Women, LGBTQIA+ communities and allies that offer monthly programming & bonding opportunities for members.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Inspire regularly offers Wellness focused programming for employees, including awareness & training sessions hosted by experts, company wide wellness challenges, and onsite exercise classes.
Team workouts
Group challenges & competitions coordinated in our #workout slack channel and access to unlimited workouts through our wellbeing app offerings to all employees.
Mental Health Benefits
Unlimited subscriptions to wellbeing apps to support healthy habits like meditation and therapy and monthly selfcare workshops to equip employees with tools to prioritize their wellbeing.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Inspire provides employees with a flexible work schedule that includes flexible start and end times.
Remote Work Program
Our remote work program includes work remotely on occasion as needed.
Family Medical Leave
Company sponsored family events
Inspire sponsors family oriented events annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
In addition to internal monthly programming and events, Inspire holds an annual All Company Retreat for employees to connect with our mission and one another
Game Room
Avengers have access to a variety of games in our indoor/outdoor community area. Ping pong tournaments are a crowd favorite amongst our employees!
Stocked Kitchen
Employees enjoy a kitchen filled with a variety of snacks, LaCroix, and cold brew and kombucha on tap.
Happy Hours
Happy hours happen regularly at Inspire HQ, both within teams and company-wide. We hold an annual Halloween happy hour & costume competition as well as an end of year Holiday Party.
Parking
We offer Inspire employees on-site parking.
Pet Friendly
Inspire is a dog friendly office.
Recreational Clubs
Relocation Assistance
Inspire offers relocation assistance for certain roles.
Home Office Stipend for Remote Employees
Inspire works with employees to get them the remote items that will help them be most productive in their at-home offices.
Professional Development Benefits
Job Training & Conferences
Inspire offers employees professional development opportunities like onsite training courses, the ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Inspire hosts a monthly 'Coach It Corner' series where employees have a platform to share their area of passion or expertise with the larger business!
Cross functional training encouraged
Promote from within
Customized development tracks

Additional Perks + Benefits

Inspire puts a strong emphasis on supporting the wellbeing of all employees. In February, we launched company-wide Wellness Days to prevent employee burnout. Our team gets 1-2 days off per month to take time for themselves to unwind, rest, and take care of themselves.

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