ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Director, Corporate Strategy
Santa Clara or San Francisco, CA
ServiceNow makes work, work better for people. Our cloud-based platform and products streamline and simplify how work gets done. We are the fastest growing enterprise cloud software company in the world and have been recognized by Forbes as the #1 most innovative company (https://bit.ly/2LYJzRE). For us, this is just the start.
The ServiceNow Corporate Strategy function is a small and mighty team, focused on high impact strategies that support growth and our rapidly increasing scale. Our projects focus on what moves the needle for the company, including top-line growth and internal operational initiatives. Our team is hungry but humble, and values creating a supportive and fast paced learning environment for our members to thrive in.
As a Director in the Corporate Strategy team, you will be responsible for designing and executing strategic initiatives in close partnership with functional leaders across the organization. You will be expected to work end-to-end on projects that can range from product incubation and growth strategies, to M&A and partnership diligences to pricing and sales enablement initiatives. Your work will give you direct exposure to the executive team and contribute to our overall strategy and help drive its successful execution.
We are looking for a Director who is a strategic thinker, an effective influencer, has technical expertise and the ability to deeply understand our business and who can rapidly demonstrate impact and value to the organization. The ideal candidate has a combination of strategy and technology market experience, and is able to thrive in high growth, fast paced environments dealing with ambiguous and often complex problems. This role is full time and located in either our San Francisco or Santa Clara office.
If you want to learn more about our company and the impact we have, please visit our YouTube channel: https://www.youtube.com/user/servicenowinc
· Own the end-to-end work process to structure complex problems, develop clear hypotheses, conduct analyses and drive actionable recommendations through a data driven process
· Oversee and manage multiple workstreams that vary in topics and functional stakeholders
· Provide business and technical thought leadership and influence decision making within executive audiences
· Synthesize inputs, identify critical insights and develop compelling recommendations for both internal and external audiences
· Lead cross-functional teams (e.g. product BUs) to identify opportunity, unlock productivity and accelerate execution
· 10+ years total work experience with 5+ years post-MBA at a top management consulting firm, private equity, or strategy and operations at a technology company (or similar)
· Effective communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing; comfortable in business and technical discussions
· Experience in building trusting relationships and influencing others (incl. executive audiences)
· Strong people development and leadership skills; able to manage multiple extended or virtual teams
· Collaborative team player who is also an independent thinker
· Self-starter who thrives and can multitask in fast-paced and often ambiguous environments
· Expertise in the enterprise software/ SaaS industry a plus
We provide competitive compensation, generous benefits, and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.
Required in Office
A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.
A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.
A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.