GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured. GRAIL is focused on alleviating the global burden of cancer by developing pioneering technology to detect and identify multiple deadly cancer types early. The company is using the power of next-generation sequencing, population-scale clinical studies, and state-of-the-art computer science and data science to enhance the scientific understanding of cancer biology, and to develop its multi-cancer early detection blood test. GRAIL is headquartered in Menlo Park, CA with locations in Washington, D.C., North Carolina, and the United Kingdom. GRAIL, LLC is a wholly-owned subsidiary of Illumina, Inc. (NASDAQ:ILMN). For more information, please visit www.grail.com.

Are you looking for a Director level high-impact role? If so, this is an amazing opportunity to be a strategic leader, manage a new tech enabled primary care client partnership and drive significant change for GRAIL, a company's whose mission is to detect cancer early, when it can be cured and save people's lives!

The Client Success Director is a highly collaborative professional experienced in business partnerships and strategic alliances. Ability to own, assist in the design, and implementation of workflow processes for several of GRAIL’s key strategic partnerships, primarily its new relationship with a national tech-enabled primary care company with multiple avenues for growth.

Responsibility for growing the relationship and expanding GRAIL’s impact across the organization. The individual in this role will bring an ambitious spirit and a consistent track record of project management, business development and will play a critical role in bringing GRAIL’s vision to life. The Director will be a self-motivated healthcare executive with a keen sense of GRAIL’s value proposition that can grow the business while effectively navigating the complexities of the market.

You will:

• Lead all aspects of GRAIL’s strategic relationship with a national, tech-enabled, primary care company.
• Develop, negotiate and implement joint initiatives to launch new and improve existing products and services with that partner and their associated entities.
• Facilitate the ongoing development of GRAIL’s partnership strategy & lead the overall program with broad cross-functional partnership while successfully connecting with internal partners, customer sales team, operations, legal, marketing, business development, and implementation.
• Facilitate the delivery of effective materials, opportunities for growth, data sets that drive compelling areas of opportunity for customer satisfaction, and to ensure appropriate relationships are cultivated for growth, risk mitigation and timely resolution.
• Oversee executive sponsorship, scorecards, roles and responsibilities, with GRAIL’s operational team that will highlight the health of operational delivery or risks that need executive oversight and resolution; prepare quarterly partner updates for senior leadership both within GRAIL and the partner organization.
• Act as Joint Steering Committee(JSC) member or support other Executives as JSC member, as advised.

Your background should include

• At least 10 years of related experience; Bachelor’s Degree required
• Commercial and business development healthcare leadership and validated experience with partner management.
• Experience working with executives and constituencies.
• Ability to have a strong executive presence and comfortable interfacing within the “C-suite.”




Other desired capabilities/experiences include:

• Validated experience at a PR agency or in-house at a healthcare or biotechnology company preferred
• Project management experience: ability to multi-task and prioritize to lead multiple projects simultaneously.

GRAIL is an Equal Employment Office and Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. We will reasonably accommodate all individuals with disabilities so that they can participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Following extensive monitoring, research, consideration of business implications, and advice from internal and external experts, GRAIL has made the decision to require all U.S. employees receive the COVID-19 vaccines as a condition of employment. “Full vaccination” is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered. Anyone unable to be vaccinated, either because of a sincerely held religious belief or a medical condition or disability that prevents them from being vaccinated, can request a reasonable accommodation.