Job Description
At FIS, our technology and our people are always moving forward. While we advance the way the world pays, banks and invests, our teams also grow their own careers. We believe in building inclusive teams where everyone's views count. Together, our collective diversity, skills and talents empower us to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to see how far we can grow together, we have one question: Are you FIS?
About the team:
We have an awesome management team of professionals who are there to help guide you to success. We believe our clients are the most important aspect of our business. Our determination to be the best that FIS has to offer rings true with each team member through training, knowledge, a desire to excel and above all to help others.
What you will be doing:

• Develops, leads, manages and motivates staff
• Monitors staff performance, works with Human Resources on issues and works with employees to implement goals and document progress
• Ensures department creates and processes accurate output in a timely manner according to company processes and standards
• Develops and maintains production schedules
• Manages and controls finance system(s), researches system problems and works to resolve with IT staff
• Identifies areas of potential improvement within the finance system
• Develops and maintains service level agreements (SLA) with internal customers
• Supervises, reviews, researches and resolves customer-related inquiries according to SLAs
• Uses reporting to illustrate potential opportunities, issues or problems
• Other related duties assigned as needed

What you bring:

• Bachelor's degree in business or the equivalent combination of education, training, or work experience in a finance shared services environment
• Requires strong management skills
• Detailed knowledge of FIS finance shared services
• Ability to identify, address and resolves employee related issues with strong analytical, statistical, and problem solving skills
• Ability to utilize judgment in decision making process and decisions related to job tasks
• Proficiency in Microsoft Office, e.g., Word, PowerPoint, Visio with focus on Excel and Access
• Ability to communicate effectively with all levels of management in an organized, professional manner
• Skill in productivity, planning, and workload management with the ability to design, document, and implement process improvements
• Strong system management/control experience

What we offer you:
Beyond building the future of finance with FIS, you can also grow your own career through opportunities, training and benefits that include:

• Personal and professional development possibilities.
• Work that covers critical, timely issues in financial services and technology.
• An environment that encourages and enables giving back to our communities.
• An inclusive workspace built on collaboration, flexibility and respect.
• A salary and benefits package that reflects your hard work.

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Vaccination Requirements
All employees must be fully vaccinated against COVID-19 on or before December 31, 2021. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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