Director, Business Systems, Tools and Technologies

| San Diego, CA
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Director, Business Systems, Tools and Technologies - Go-To-Market (GTM) Operations

Location: San Diego, CA, Virtual in the US

The Director of Business Systems, Tools and Technologies is a visionary leader with a keen ability to anticipate the needs of our functional teams and translate them into a strategic systems roadmap. In this role you will be responsible for optimizing the efficiency, effectiveness, and user experience for all major systems and tools supporting our go-to-market processes. Key processes supported range from account planning to opportunity management to forecasting, spanning the entire GTM organization, inclusive of Sales, Consulting, and Alliances/Partners.

This is a cross-functional leadership role in which you will be working closely with senior business executives to align on process design and the field experience, while collaborating with the IT organization to ensure effective technology integration, development, and deployment. The role is accountable for the operations of all GTM technologies, including but not limited to Teradata's CRM and CPQ solutions.

  • Own and evolve the global sales technology stack, driving thought leadership around a clear roadmap of potential improvements and innovations
  • Manage the Agile development of continued enhancements to and other technology platforms, while guiding us towards best practice process & architectural decisions
  • Drive adoption, usability, and business value of process & tool improvements through effective change management, communications, and enablement planning
  • Assume accountability for the end-to-end field experience with key GTM processes, while ensuring we have strong plans and KPIs in place to drive operational excellence
  • Frame and break down complex business problems into key components, design analysis to drive insights and answers to critical questions, and recommend practical solutions to get results
  • Manage executive stakeholder needs and expectations by effectively facilitating trade-off decisions & clearly communicating program status relative to development resources
  • Promote collaborative decision-making, providing a sense of urgency across the program team while evaluating risks and making critical program decisions.
  • Proactively identify and maximize synergies and efficiencies across business systems
  • Inspire and lead the Business Systems, Tools and Technologies team including mentoring, coaching, evaluation and professional development

  • Proven experience utilizing best practices to eliminate inefficiencies in sales process
  • Bachelors degree required, MBA/Masters preferred
  • Analytical background with 5-10+ years of strategic program planning experience within a Sales, Sales Operations, Business Operations, or top-tier Management Consulting environment
  • Deep experience and understanding of Enterprise go-to-market processes and the com platform
  • Ability to express complex concepts effectively and through multiple mediums, tailoring message to audience
  • Creativity and ability to solve short-term needs while designing for the longer-term is critical for the role
  • Passion for developing organizational capabilities at scale
  • 3+ years of people management experience

What we offer you!
  • We offer comprehensive benefit programs, unlimited time-off, 401k matching, and an employee stock purchase program.
  • The opportunity to work with brilliant people in an environment of significant transformation where everyone has the freedom to drive change and make an impact.
  • Be a part of the world's leading company in a space that will define our future!
More Information on Teradata
Teradata operates in the Information Technology industry. The company is located in San Diego, CA. Teradata was founded in 1979. It has 11000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 63 open jobs at Teradata, click here.
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