Director, Business Operations and Strategy at Webflow

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Webflow is a visual web development platform that empowers non-coders to create incredible experiences for the web. 

We’re looking for a Director, Business Operations and Strategy to build and scale business operations at Webflow. This is a unique opportunity to apply business insights, analytical skills, and strategic thinking to build a team and work cross functionally to deliver high-impact, strategic projects for our organization. This role offers immense career opportunities and progression in a high-growth environment.

About the role 
  • Location: San Francisco HQ or remote
  • Full-time

As a Director, Business Operations and Strategy, you’ll … 

  • Manage the Business Operations and Strategy team with a focus on leading cross-functional efforts to develop and implement strategic initiatives at Webflow
  • Partner with the executive team and other leaders to own and improve operational excellence and performance management by owning the business planning that measures objectives and key results (OKRs) and key performance indicators (KPIs), including setting up the cadence of review, key insights and follow up actions 
  • Partner across Webflow to continually improve our pricing and packaging offering for self serve and Enterprise customers 
  • Lead and manage strategic and operational planning for new and existing products, perform assessment of customer needs, market size and trends, and competitive benchmarking to align the organization around the new initiatives 
  • Take on and execute other strategic high-impact projects for the executive team, the founders, and other important stakeholders
  • Manage, grow and mentor the Business Operations and Strategy team as we scale

That said, these responsibilities are just the start! At Webflow, we encourage you to contribute wherever your interests take you — and shape your role accordingly. 

About you 

You’ll thrive as a Director, Business Operations and Strategy if you:

  • Have experience in an analytical field, such as strategy, business operations and/or management consulting 
  • A track record of managerial leadership, expertise and mentorship in growing & developing high-functioning teams
  • Comfortable working in a high growth, constantly changing environment
  • Possess strong business acumen and analytical mindset with the ability to identify metrics and data to back up your strategy, programs and ideas
  • Have exceptional prioritization and project management skills
  • Excellent at developing presentations and communicating to a wide range of audiences
  • Are able to collaborate effectively across multiple teams and are a thoughtful, direct, and kind communicator, both verbal and written

If you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.

About us 

At Webflow, we believe that what we’re doing doesn’t define our success — so we focus on our “why" and "how"

Our mission:

To empower everyone to create for the web — and lead impactful, fulfilling lives while we do it.

Our Core Behaviors:
  1. Earn customer trust
  2. Get it done, do it right
  3. Practice candor with care
  4. Dream big, ship often
Our commitments to you 
  • We’ll pay you! This is a full-time, salaried position that includes equity
  • We’ll invest in your physical and mental well-being with health, dental, and vision benefits and a monthly stipend for health and wellness expenses 
  • We’ll pay you to take a vacation … seriously. We’ll give you a $1,000 bonus for taking your first vacation with us that is more than 5 days 
  • We offer flexible parental leave 
  • We provide remote employees with the equipment they need to create a great remote work environment 
  • We will offer you the support you need to help you grow as an impactful Director, Business Operations and Strategy and a human being 
Ready to apply?

If you share our values and enthusiasm for empowering the world, we’d love to review your application! We promise we do take the time and care to review every application we receive. However, as much as we wish we could interview everyone who submits an application, we cannot guarantee an interview or feedback due to the unprecedented volume of applications we are receiving today. We are rooting for you, and hope you do consider applying.

Note: You'll need valid U.S. work authorization to join us. 

Please note that a background check and employment verification may be required for this position. If required, we may obtain one or more background screening reports about you, solely for employment purposes. If your application is selected, your Recruiter will provide additional context about our background check and employment verification process and will happily answer any questions you may have.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • GraphQLLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MongoDBDatabases
    • DockerDatabases
    • TerraformDatabases
    • HubSpotCRM

What are Webflow Perks + Benefits

Webflow Benefits Overview

• 3 weeks PTO (4 weeks after 2 years, 5 weeks after 5 years) + 8 national holidays
• Bonus extra PTO week we call "winter recharge" between Christmas and New Years Day. Employees can also elect to "flex" the holidays and take 5 flex observance days in place of the bonus week.
• $1,000 bonus the first time you take a vacation that's 5 days or longer
• We cover 100% of our health plan (which is a Platinum-level plan that has a $0 deductible) for you and any eligible dependents.
• $1,000/year Health Reimbursement Account funded by Webflow (can be used on a bunch of health-related things, jumps to $3,000/year if you have dependents).
• We provide family leave (including adoption) to all parents. All parents receive 8 weeks paid no matter their location, and birth givers receive up to 8 additional weeks for medical recovery. After leave, you can arrange for flexible hours, or even use some days from your leave after you return to work.
• 10% time (4 hours a week) to spend on special projects or learning - the only caveat is that it should somehow benefit the company, even if it means you're learning some new skill that you think might be applicable to our team or will improve our culture.
• $380/month in Webflow-paid commuter benefits (can be used for parking and transit if you commute to a workspace)
• Remote team members who do not receive a commuter benefit receive a $380 allowance toward their remote office, coworking space or to create their own home office of their dreams.
• $1000/yr (or more, we've been very flexible) in skill development reimbursements (things like books, Egghead.io classes if you want to learn how to code, conferences, etc)
• 401k plan (though no match yet)
• The latest gear (Macbook Pro, Standing Desk, etc) to be productive
• Yearly team retreat (Mexico, Portugal, and San Diego) and HQ visits
• BTO - Birthday Time Off!
• $200 monthly health and wellness stipend.

Culture
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
BlackFlow is our inaugural employee resource group dedicated to building community for Black people at Webflow. We currently have other affinity groups that are transitioning into ERGs.
Hiring Practices that Promote Diversity
Webflow follows the Rooney Rule as it's guide in ensuring diversity is a top priority.
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Fitness Subsidies
Home Office Stipend for Remote Employees
Webflow offers a $380/month stipend to its remote employees for home office needs.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Webflow hosts lunch and learn meetings once per month.
Promote from within
Time allotted for learning
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