Spectrum
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
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Director, Self-Service Platforms

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JOB SUMMARY
The Dir, Self-Service Platforms will play a crucial technical leader role within Self-Service Products and Platforms (SSPP). Accountable for delivering software solutions within the broader SSPP organization, the Dir, Self-Service Platforms will lead front-end application development teams. Responsible for developing a high performing. Success will be measured by the velocity of products launched and customer satisfaction achieved.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Deliver solutions, within budget and pursuant to business constraints.
Oversees a highly functional team of 20+ developers and testers, responsible for all aspects of front-end software development for one or more Self-Service applications.
Identify new projects and priorities, constantly validating that the team is aligned and focused on delivering outcomes.
Responsible for the technical execution and decisions for all software solutions created (includes information architecture, software architecture, software design, testing, automation, analytics and instrumentation).
Responsible for the quality and performance of all software solutions created.
Develop an organization that supports outcome delivery, resolving technical debt, responding to production issues, improving quality, and investing in speed and team autonomy.
Partner with internal and external organizations to receive input and to build alignment on technical execution of solutions.
Leverage centralized organizations and functions appropriately and where it brings increased efficiency to the team.
Align team to departmental defaults such as instrumentation, universal design, brand and experience consistency as well as advocate for deviations from defaults where beneficial to the team.
Develops processes for cross-functional skills development within team.
Manage high performing teams by leading, developing, training and providing effective coaching to attract and foster talent.
Uphold team operating rhythm to enable data-driven iterative improvement. Ensure that the team is changing and iterating as a cohesive, inclusive unit.
Create routine communications for executive consumption regarding roadmap delivery, platform/feature quality and team performance.
Develop and operationalize a communication plan that ensures alignment with internal and external teams.
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge

Ability to read, write, speak and understand English
Possess a deep technical knowledge of client-side and API development
Hands on experience in architecture, design and performance optimization of applications
Data driven decision making and strong analytical skills
Direct leadership experience working within multiple UI technology stacks including HTM5/JS and mobile
Understands where the customer and industry is going and how our products must adapt to meet those needs
Expert ability to analyze, interpret and present data
Expert ability to manage complex and diverse projects
Strong business, strategic and organizational acumen
Strong business acumen and sense of urgency to achieve business results
Strong problem resolution techniques, ability to find solutions
Strong presentation tool skills, including MS Excel and PowerPoint
Strong communication skills, verbal and written, for internal and external customers
Ability to balance conflicting resource demands and internal pressures with focus towards business priorities
Ability to communicate effectively orally and electronically
Ability to make decisions and solve problems while working under pressure
Ability to develop, communicate and implement strategies and tactics
Ability to manage and deliver against several initiatives simultaneously
Ability to supervise and motivate others
Ability to prioritize and organize effectively
Education
Bachelor's degree in technical field such as engineering or computer science or relevant work experience.
Related Work Experience
8 years of Experience Leading Complex Projects
8 years of Experience in Application Development Process
5-7 years of Team (Direct Staff) Leadership
2-5 years of Budget Management
WORKING CONDITIONS
Office environment MPD737 301486-4 301486BR
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a minimum of $120,700.00. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

• Paid, on-the-job training and significant opportunities for advancement
• Earn an associate degree, bachelor’s degree or professional certificate tuition-free through our partnership with Guild
• High quality and affordable health care coverage for all employees and their family members
• Spectrum has absorbed the full cost increase for medical, dental and vision for the last 10 years, keeping employee costs flat
• Paid time off including vacation, sick time, personal days and holidays
• 401(k) with 100% match up to 6% of pay plus an additional 3% company contribution to a Retirement Accumulation Plan
• Free and discounted Spectrum services and deep discounts on Spectrum MobileTM regardless of where you live

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
In-person revenue kickoff
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring practices that promote diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Spectrum offers discounts at specified per location daycares.
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Recreational clubs
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Continuing education stipend
Online course subscriptions available
Personal development training

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