JPMorgan Chase
Columbus, OH

Digital Web Applications Support at JPMorgan Chase (Columbus, OH)

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Job Description The Digital Channels product builds solutions used by millions of Chase customers across Web, Mobile channels. We work closely with all CCB Product teams to provide consistent, integrated applications that are intuitive, dependable, and easy to use for our customers. We are seeking a passionate result-oriented technologist to drive better, faster, simpler solutions and technology direction. Someone that is highly motivated, hands-on and cross-functional with the capability of driving high quality solutions to difficult problems.
The individual would act as an Application Owner and assigned a book of work in the Channels portfolio of applications. You will support technology teams from evaluation to implementation of third-party solutions either on-prem or software as a service (SaaS). The team works closely with CHASE business units to understand consumer needs and business priorities. Those priorities can range from adhoc requests to participation in project planning or implementation. Part of that planning process is to understand the scope and capability requirements from the business partner. Partnering with Architecture, Internal Risk and Controls teams is also vitally important to the success and security of the CHASE Digital platform. You do this by adhering and fostering compliance with the enterprise control standards during onboarding and in day to day operational readiness.
  • Become an expert in mentoring Application Owners during implementations that require higher level technical acumen
  • Collaborate with other leads during application portfolio reviews or strategy sessions
  • Work closely with the Risk Control teams as Application Owner for break remediation planning and Software Development Lifecycle controls
  • As Application Owner, can manage software and patch upgrade planning/implementation where applicable via ITSM/Service Now requests
  • Assist in application troubleshooting with third party vendor and internal teams when necessary
  • Become expert with the use of JIRA Kanban boards
  • Build and maintain relationships with internal (business and technology team members) and third party vendors.

  • Bachelor's degree in Computer Science, Project Management or a related field or the foreign equivalent.
  • 4 years technology experience with exposure to technical product delivery
  • Agile project management experience, including use of agile project management tools (i.e. Confluence, JIRA, Git, etc.).
  • Exceptional written and verbal communication skills, including experience with executive level communication.
  • Candidates must be highly self-motivated and confident in ambiguous circumstances.
  • Experience with working on SaaS or On-Premise based platforms
  • Exposure and experience in design and implementation of cloud based marketing domain solutions
  • Exposure to System/Data Integration with cloud based solutions
  • Familiarity with IT control processes around Risk and Compliance
  • Candidates with one or more of the following skills will have an added advantage
    • Comfortable in more than one programming language and have a firm grasp of fundamental web/internet relationships
    • Static & Dynamic code scanning tools and technologies
    • Ethical hack / Penetration testing tools and technologies
    • Open Source scanning
    • JIRA subject matter expert
    • Bitbucket, Jenkins and Jules knowledge

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
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What are JPMorgan Chase Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program

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