Career Area:
Digital
Job Description:
At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn't be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic individual to join the Global Marketing & Brand Digital Marketing team.
As the Digital Technology Manager - Web Services, you will support enterprise-wide service offerings for business units and internal system owners in the content authoring, development, publishing, and management of experiences on Cat.com and other digital properties. This role also serves as the digital product owner for catdealer.com, developing and executing the dealer digital engagement strategy and managing execution of catdealer.com including understanding dealer needs, gap assessment of existing platform, creation, communication and curation of platform roadmap, and execution of business solutions and information technology applications.
Job Duties/Responsibilities may include, but are not limited to:

• This leadership position will envision the future of dealer and customer digital engagement at Caterpillar, including partnering with business units to develop, validate, and drive digital experience roadmaps that identifies where we will focus, how we will get there, and the sequence of activities required to meet our business goals and digital customer experience objectives.
• Collaborate with others across our dealers, our digital and marketing organization, and the business to define objectives and develop approaches to solving challenges. The role will lead a team to translate business objectives into action plans to drive timely execution against business objectives. The leader will foster a work environment that is collaborative, nurtures innovation and communicates and partners effectively across the organization to ensure that the team is aligned to the business objectives.
• This position supervises a global team of content authors, editors, content specialists, and digital consultants that align and execute the strategic direction, capability utilization and management, process management and governance, best practice creation and documentation, measurement, analytics and supporting integration with other business processes to ensure proper customer journeys and experience in the Caterpillar digital space.
• The position is challenged to carefully evaluate problems and provide input into many possible solutions before selecting one option.
• Follows general policies and guidelines for projects under his/her control to ensure specific, management goals are met, and desired results are achieved all while maintaining budget goals.
• The position leads a team of primarily management/professional employees where some review of subordinate work is required as well as training, development, active coaching and mentoring.

Basic Requirements:

• Bachelor's degree or equivalent industry experience
• 3+ years of Project Management experience
• 5+ years of experience in information technology or marketing planning and operations, system design and deployment, systems, or process lifecycle management
• Must be willing to travel up to 25% of working time

Top Candidates will also have:

• 3+ years of direct supervisory role with demonstrated ability to lead the team
• Direct experience in managing internal or external software development teams or product owner teams
• Experience managing annual or project budgets of $1 - 10M
• Demonstrated ability to manage and launch projects
• Experience with project implementations
• Leadership experience of a major business strategy program (analysis, selling idea, executing strategy development, successful transfer of organization for realization of strategy)
• Understanding of content management systems, including optimal usage, governance and optimizations
• Business case or opportunity canvas development; Defining needed team, budget, resources, critical path, roadblocks, risks, etc.
• Familiar with project management methodologies (Waterfall and Agile)

Additional Information:

• This position can be remote with required travel or located in one of the following locations with required travel: Peoria, IL or Dallas, TX.

Compensation & Benefits:
Base salary for this role ranges from $ 136,488 to $ 204,732. Actual salary will be based on experience. The total rewards package, beyond base salary includes:

• Annual incentive bonus plan*
• Medical, dental, and vision coverage
• Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
• 401k savings plan
• Health savings account (HSA)
• Flexible spending accounts (FSAs)
• Short and long-term disability coverage
• Life Insurance
• Paid parental leave
• Healthy Lifestyle Programs
• Employee Assistance Programs
• Voluntary Benefits (Ex. Accident, Identity Theft Protection)

*Subject to annual eligibility and incentive plan guidelines .
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website www.Caterpillar.com/careers .
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EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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