Diagnostic Coordinator (Charlotte, NC)

| Charlotte, NC
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As a key member of the asTech diagnostic team, the Diagnostic Coordinator will assist in the virtual diagnosis and repair recommendation process for vehicles involved in collisions. Your ability to effectively manage time and organize resources while also professionally interacting with asTech customers is essential.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Primary duties are completed in a shop environment.
  • Serve as primary client contact as needed within the service process.
  • Champion the necessity for diagnostic scans at assigned shop.
  • Coordinate and set-up vehicles for remote scanning by an asTech Remote Technician.
  • Moving and transporting vehicles.
  • Test drives after repairs are completed.
  • Assist asTech Remote Technician with required manual diagnostic tests.
  • Adept ability to work in a team environment.
  • Assist asTech Remote Technicians in performing technical evaluations.
  • Adhere to all company policy, procedure, safety and environmental rules.
  • Additionally, any other duties assigned or required by Company, Management, and business needs.
  • Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Minimum Qualifications:

  • Minimum of 6 months' experience in the automotive industry at an entry level position and/or as a Lube Technician.
  • Understanding of automotive industry and various manufacturer acronyms and lingo preferred.
  • Current, valid driver's license and satisfactory Motor Vehicle Report (MVR) required.

Preferred Qualifications/Skills:

  • A technical or vocational school participant/graduate preferred.
  • Self-motivated, high energy and a client-focused perspective.
  • New car dealership experience is considered a plus.
  • Familiarity with using Microsoft Office (Outlook, Word, Excel) is considered a plus.

Supervisory responsibilities

This position has no supervisory responsibilities.

Work environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers.

Physical demands

Physical requirements include occasional lifting/carrying of 5 pounds; visual acuity, speech and hearing; hand and eye coordination and manual operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment.

Travel required

No travel is expected for this position.

Work authorization/security clearance requirements

[List any visa requirements, H1-B sponsorship, special clearances, etc. If applicable, insert information regarding government contracts or special requirements.]


Affirmative Action/EEO statement

The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
More Information on REPAIRIFY, INC.
REPAIRIFY, INC. operates in the Automotive industry. The company is located in Plano, TX. REPAIRIFY, INC. was founded in 2015. It has 501 total employees. To see all 7 open jobs at REPAIRIFY, INC., click here.
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