Job Description

Procore is seeking a Deal Support Specialist to join our Revenue Operations, Strategy, and Enablement (ROSE) team. In this role, you’ll interface with all levels of our organization to drive the advancement of deals, help create and streamline processes, and ensure our teams are set up for success. Successful Deal Support Specialists are organized, proactive, and able to manage a wide range of tasks. If you have a business and operational mindset and the ability to strategically structure solutions to problems—we’d like to hear from you!

This position reports into the Manager of Revenue Operations and Support. We’re looking for someone to join us immediately.

What you’ll do:

• Responsible for planning, organizing, and coordinating the “run the business” aspects of the Revenue team’s activities via Salesforce.com cases

• Partner with stakeholders from Sales, Customer Success, and Finance to assist with creating accurate quotes and order forms and ensuring timely processing and data integrity

• Assist with training and enabling sellers to utilize best practices around the quoting process

• Support period-end close processes by resolving quote to cash-related issues

• Assist in the development, coordination, implementation, and management of revenue activities; analyze the operations and activities of the revenue cycle

• Identify systems and/or procedural gaps and recommend improvements and modifications; develop proposals for methods for increasing the effectiveness of activities

• Facilitates knowledge transfer, project management, analytical support, and communication of the organization's processes and procedures

What we’re looking for:

• Bachelor’s degree and/or 3+ years of equivalent experience in a Revenue focused environment; either in sales, finance, customer support, or operations

• Knowledge of revenue cycle/order management or deal desk operations

• Strong working knowledge of Salesforce.com, MS Office, and Google applications required; advanced Excel/Google Sheets skills and experience using Zuora Quotes or Salesforce CPQ are a plus 

• Strong listening skills with the ability to ask questions, troubleshoot issues, and suggest new ideas

• Impeccable attention to detail

• Ability to thrive in a collaborative work environment that requires teamwork, trust, and the willingness to jump into new projects to help the team

• Curiosity to learn new things, especially around systems, processes, and tools

Additional Information

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About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore. 

We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

Perks & Benefits

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: generous paid vacation, employee stock purchase plan, enrichment and development programs, and friends and family events.